Issues with mock booking

[jamscckmc]

I've been trying to do mock bookings to see what staterooms are available. No matter what ship or stateroom categories I look at it just gives me one room number. The deck plan with available rooms doesn't come up. Anyone else have this issue? I didn't like when they changed the booking page. I hope this isn't the new way to pick a stateroom.

[scubaman]

Select more option to the right and it will open the deck plan.

[amyh13]

The "select more options" does not show up for me.

Edited March 12, 2016 by amyh13

[DenaInWyo]

I don't know if this is in any way related but I thought I'd toss it out there..

 

One week ago today I was trying to do my actual booking and the site glitched trying to put in my second passenger. It wouldn't let me do a "name change" on a TBA guest. I had to call Carnival to work it out and she told me they had been having trouble with the website lately.

 

So maybe that's another trouble they're having? Like I said, no idea if it's a thing, but wanted to mention just in case.

[crusinpsychRN]

That happened to me on a Sunshine 4/8/16 booking but the ship is nearly full. I assumed it was because there was only one cabin available. Is the one you tried far in the future?

[undercat]

I've been trying to do mock bookings to see what staterooms are available. No matter what ship or stateroom categories I look at it just gives me one room number. The deck plan with available rooms doesn't come up. Anyone else have this issue? I didn't like when they changed the booking page. I hope this isn't the new way to pick a stateroom.

 

The "select more options" does not show up for me.

 

This seems to be a new "feature" of the website: Assigning you a cabin without giving you an option to change it online. This "feature" was recently noted in this thread: http://boards.cruisecritic.com/showthread.php?t=2324953

 

I created a mock booking in Chrome and experienced what you describe: Automatic cabin assignment with no option to change or even to see where on the deck plan the assigned cabin was located. Try accessing the booking engine via a different browser, or try using an online TA site to view available cabins.

[ready2cruzagain]

I cleared my browser and was able to pick a room.

 

Also, you can pick rooms through a TA.