My Cruise Manager is empty although I have 4 pending

[crusinpsychRN]

This morning I went to My Cruise Manager and my 4 cruises were there. An hour later they were gone. I input all of them again. 30 minutes later they're gone.

 

Anyone else have this problem? Should I call for IT help?

[MaiTaiMary]

Mine are gone, too.

[ready2cruzagain]

Mine are there. Probably just a glitch.

[CruiseLuvA31]

Mine have disappeared twice. Started last night.

 

 

Sent from my iPhone using Forums mobile app

[lizardhowson]

Here also, I'm sure it will get restored in due time.

[fuddrules]

Here also, I'm sure it will get restored in due time.

 

I don't know. :confused:

 

Some of you may have just made a nice donation to Carnival :)

[JABrown104]

Definitely a glitch. Started last night. I freaked out for min, but then we looked up the booking number and all was good.

[bakersdozen12]

All five of mine were gone this morning, too. I had to put them back in. Now I'm afraid to log out because they will disappear again! :D

[crusinpsychRN]

All five of mine were gone this morning, too. I had to put them back in. Now I'm afraid to log out because they will disappear again! :D

 

I took some time to put them back in and they disappeared again. PIA.

[bakersdozen12]

I took some time to put them back in and they disappeared again. PIA.

 

Same here. And now I can't even get at the Excursions section of one of my bookings (haven't tried the others). Definitely aggravating. Hope they fix it soon.

[crusinpsychRN]

Mine is back up. We'll see...

[tallyho8]

I just re-entered mine last night and now they are gone too. I even checked the box that says "save to your profile".

[EdmundXXIII]

I'm having the same issue.

 

All future cruises vanished. I have to reenter them, and it won't save them to my profile.

 

Carnival's website is a mess! :eek:

[Kcruiser2014]

I have re-added mine 5 times since last night and they keep disappearing! Very frustrated. I'm glad I'm not alone though.

[2Shoes2Go]

Not going to the trouble of reentering 12; especially if they don't stay put!:(

This has happened to our account a couple of times in the past. Always, when there's boarding passes to do or waiting on a cabin assignment. Usually back a few days later. But once, had to reenter the bookings anyways.

[crusinpsychRN]

Mine is back up. We'll see...

 

Glitchy, they're gone again, making me bitchy!

[2Shoes2Go]

Glitchy, they're gone again, making me bitchy!

 

A few years ago, histories went missing on our RCCL page!:eek:

[ahillig1]

I just called because only 1 of my cruises was showing up. The rep talked to their web support and she said they're aware of it and trying to fix it. Both of my cruises are still accessible on Carnival's side of things and that's really what I was worried about!

 

I'm using Safari and it won't even let me add the second cruise to my cruise manager. I had to use Chrome to even access that booking. I can still see and enter all of the booking info for my first cruise in Safari but can't save or add any of them in Chrome, only able to access them.

[undercat]

Mine are gone too. I'm chalking this up to a glitch.

[cruiseonthebrain]

Thank God Carnival has that new web designer! :rolleyes:

 

Just thinking the same thing!

[ATL_Miami_Cruiser]

All 6 of my bookings are gone too. Problem started yesterday.

 

Found this on their Facebook page, it's dated 7 hours ago - "Carnival Cruise Line - Hi Bonnie, it is a bug that they are working on. Hopefully it will be corrected soon. - Mischelle"

Edited March 27, 2016 by ATL_Miami_Cruiser

[lizardhowson]

I have re-added mine 5 times since last night and they keep disappearing! Very frustrated. I'm glad I'm not alone though.

 

5 times ? :eek:

 

You are determined

[ccruisequeen]

I pity the people cruising in the near future who still need to print off their boarding pass etc

 

 

 

I no longer see carnival from my condo front porch :(

[clearwaters]

We have booked the Western Heritage & Snorkel Tour. Tried to go back to the website and look at it to answer some detail questions my son in law had: but shock, it's GONE. The excursion has totally disappeared off the page. It still shows on our cruise manager though. And, no, we aren't concerned about the money. That excursion has a 98% positive rating and there are 8 of us looking forward to it. Yikes!:eek: I pray it comes back on the Carnival excursions page. :confused:

Edited March 27, 2016 by clearwaters

[lizardhowson]

I pity the people cruising in the near future who still need to print off their boarding pass etc :(

 

You can still "get to" your booking info, just have to use search, enter booking number, name, etc - brings it all right up.

 

So no problem being able to print, just a couple extra steps.

 

We have booked the Western Heritage & Snorkel Tour. Tried to go back to the website and look at it to answer some detail questions my son in law had: but shock, it's GONE. The excursion has totally disappeared off the page. It still shows on our cruise manager though. And, no, we aren't concerned about the money. That excursion has a 98% positive rating and there are 8 of us looking forward to it. Yikes!:eek: I pray it comes back on the Carnival excursions page. :confused:

 

Go to Carnival home page, select "Explore". Then select "Destinations" in drop down menu.

Pick your region, scroll down, pick your port.

Scroll down, select "View all shore excursions"

 

These things are not gone off the Carnival website, they are just not linked to your log in any more.

Edited March 27, 2016 by lizardhowson