cosaraquis1 Posted April 11, 2016 #1 Share Posted April 11, 2016 Did the Grandeur ever get the new mattresses yet? Link to comment Share on other sites More sharing options...
Robinhill Posted April 11, 2016 #2 Share Posted April 11, 2016 Did the Grandeur ever get the new mattresses yet? no but if you write to them and ask for padding on the mattress- it really helps. That's what i did for my February cruise and it was great. They do not use the egg crate mattress toppers anymore. Link to comment Share on other sites More sharing options...
T.O.cruisers Posted April 11, 2016 #3 Share Posted April 11, 2016 They were replacing mattresses late last year. I had a new mattress on the Christmas week sailing. Link to comment Share on other sites More sharing options...
BobKat406 Posted April 14, 2016 #4 Share Posted April 14, 2016 no but if you write to them and ask for padding on the mattress- it really helps. That's what i did for my February cruise and it was great. They do not use the egg crate mattress toppers anymore. Can you tell me who to address that to (in order to request padding)? It seems that not all mattresses have been replaced as recent cruisers are still complaining about them. Link to comment Share on other sites More sharing options...
Clarea Posted April 14, 2016 #5 Share Posted April 14, 2016 Can you tell me who to address that to (in order to request padding)? It seems that not all mattresses have been replaced as recent cruisers are still complaining about them. [noparse]special_needs@rccl.com[/noparse] Link to comment Share on other sites More sharing options...
Robinhill Posted April 14, 2016 #6 Share Posted April 14, 2016 Can you tell me who to address that to (in order to request padding)? It seems that not all mattresses have been replaced as recent cruisers are still complaining about them. Sure Bobkat MyCruise@rccl.com is where i sent my request and they were great getting back to me and when i boarded it was all done! It really helped a great deal. Link to comment Share on other sites More sharing options...
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