CarrpeDiem Posted July 20, 2016 #1 Share Posted July 20, 2016 Aaaarrrggghhhhh ! just phoned to pay my final balance and spoke to the rudest call taker ever (in India !). Tried to complain but online you can only complain post holiday ! Anyone know an email I can use..... Thanks Carrol Link to comment Share on other sites More sharing options...
WeeCountyMan Posted July 20, 2016 #2 Share Posted July 20, 2016 (edited) Not sure if this is the CEO or not, think it is though. http://www.ceoemail.com/s.php?id=ceo-9741 Edited July 20, 2016 by WeeCountyMan Link to comment Share on other sites More sharing options...
CarrpeDiem Posted July 20, 2016 Author #3 Share Posted July 20, 2016 Well.... found an online enquiry facility and used that to complain..... within 20 minutes telephone call from Thomson very apologetic.... have to say I am impressed and they have redeemed themselves..... :) Link to comment Share on other sites More sharing options...
WeeCountyMan Posted July 20, 2016 #4 Share Posted July 20, 2016 Could you please flag up a link to that online form. I'm still waiting for a response to an issue I raised a month ago. Link to comment Share on other sites More sharing options...
Sheila49 Posted July 21, 2016 #5 Share Posted July 21, 2016 I am still waiting for a response to my claim for flight delay which was sent a month ago. The automated reply said it could take up to 56 days! Sent from my iPad using Forums mobile app Link to comment Share on other sites More sharing options...
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