Galaxy 10/31 Panama Canal Warning

[hfeld]

My TA just called Celebrity and they confirmed that they are adding a sea day instead of Cozumel but they are NOT refunding port charges for this missed port. NCL is refunding their passengers $28 pp and is every other cruise line I called.

[flagger]

I would file suit for them. It is criminal to collect charges for which there is no benefit.

[hfeld]

just spoke to Celebrity and they said they only pay for the port where you leave from (in this case Galveston) and not for docking at any other port in the itinerary. (I think this is a big fat lie.) When I questioned them as to why all the other cruise lines I spoke to do give a port credit for skipping Cozumel, they hung up on me.