ChinaShrek Posted September 6, 2016 #1 Share Posted September 6, 2016 I am thinking of booking a cruise for next summer, and I have received some snail mail casino offers. However, these offers are only for the fall or winter. 1) When do Casino offers become available for next summer? 2) How can I access these offers? Do I call a PCC or the wait for the snail mail to arrive? Thanks! Link to comment Share on other sites More sharing options...
freestyling Posted September 6, 2016 #2 Share Posted September 6, 2016 I suggest calling Club 21. The phone number should be on your snail mail offerings that you have received. They operate the casino's aboard HAL. Link to comment Share on other sites More sharing options...
ChinaShrek Posted September 6, 2016 Author #3 Share Posted September 6, 2016 I suggest calling Club 21. The phone number should be on your snail mail offerings that you have received. They operate the casino's aboard HAL. Thanks, I was going to do that, but my PCC says she has access to all available rates and that I had to speak with her when calling HAL. Link to comment Share on other sites More sharing options...
msmayor Posted September 7, 2016 #4 Share Posted September 7, 2016 My PCC told me a while ago that all I need to do is check with her and she will see all available rates I am eligible for...all I have to do is ask. We booked our March 2017 cruise sometime in April or May of this year and a casino rate was already attached to my Mariner account, so that's how I booked. Link to comment Share on other sites More sharing options...
keelykat Posted September 7, 2016 #5 Share Posted September 7, 2016 Check you rate first without your Mariner # and then redo it with your number. I was surprised when I booked my January cruise with the difference when I used my Mariner number. Fran from NC Link to comment Share on other sites More sharing options...
blizzardboy Posted September 7, 2016 #6 Share Posted September 7, 2016 I am thinking of booking a cruise for next summer, and I have received some snail mail casino offers. However, these offers are only for the fall or winter. 1) When do Casino offers become available for next summer? 2) How can I access these offers? Do I call a PCC or the wait for the snail mail to arrive? Thanks! If your PCC checks your Mariner account, I would bet there's a code attached that would offer a discount on any HAL cruise. Link to comment Share on other sites More sharing options...
lvz2cruz Posted September 7, 2016 #7 Share Posted September 7, 2016 Thanks, I was going to do that, but my PCC says she has access to all available rates and that I had to speak with her when calling HAL. You can call the main number and speak to anyone. It bothers me that she would tell you that. Link to comment Share on other sites More sharing options...
gentlemancruiser Posted September 7, 2016 #8 Share Posted September 7, 2016 My December cruise has a note Casino Discount Included in Fare. When I tried booking online without my mariner # the rates are much higher. Ask the HAL agent and she said the Casino discount was because I have used a Casino on a HAL ship. Link to comment Share on other sites More sharing options...
blizzardboy Posted September 7, 2016 #9 Share Posted September 7, 2016 You can call the main number and speak to anyone. It bothers me that she would tell you that. They are supposed to refer callers to the PCC unless the caller insists they speak with someone. Calling when your PCC is off would be an occasion to insist. You're probably anxious to find the answer, but emails sent to my PCC when off are returned promptly upon his return. Link to comment Share on other sites More sharing options...
llbz327 Posted September 7, 2016 #10 Share Posted September 7, 2016 when I do a mock booking i get the regular rate. after I put in the mariner number the rate that shows up is the casino discount. there can be a great difference. I check often. Link to comment Share on other sites More sharing options...
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