jonathon65 Posted October 2, 2016 #1 Share Posted October 2, 2016 Is the hermitage museum in st petersburg russia scooter accessible? If so is there a seperate entrance? Link to comment Share on other sites More sharing options...
xxoocruiser Posted October 2, 2016 #2 Share Posted October 2, 2016 It never ceases to amaze me how people are able to post a question on CC but don't check the website for the facility for the information they're seeking. OP , with all due respect the website for the Hermitage Museum contains the answer to your question. Link to comment Share on other sites More sharing options...
Gypsydreamin Posted October 2, 2016 #3 Share Posted October 2, 2016 Is the hermitage museum in st petersburg russia scooter accessible? If so is there a seperate entrance? Yes it is accessible. :) From the website: If you are using a wheelchair while visiting the State Hermitage Museum you will find the following information helpful: We recommend that you call the museum administrator on +7 (812) 710-90-79 in advance and our staff will help to organise your visit and work out an optimum museum route. Entrance Area The flight of stairs leading to the entrance area is equipped with a stair lift. To put it into operation, you should ask the administrator on duty for assistance. You can find the administrator at the Information desk in the Main Vestibule. You can obtain a free wheelchair from the Information desk in the Main Vestibule leaving any ID document as a guarantee. Ticket Check Area The ticket check area is equipped with turnstiles. You will be able to enter the museum through a special wheelchair turnstile. Link to comment Share on other sites More sharing options...
ZellaLamb Posted October 3, 2016 #4 Share Posted October 3, 2016 It never ceases to amaze me how people are able to post a question on CC but don't check the website for the facility for the information they're seeking. OP , with all due respect the website for the Hermitage Museum contains the answer to your question. While you are correct that the websites for facilities often have the information someone is seeking, it is also true that they may not provide the full picture. One of the benefits of a forum like this is that it can provide personal insights. That being said, I'll provide mine. I was at the Hermitage in July. We had a pre-arranged tour with the museum and guide who specializes in disabled travel. When we got to the door where the ramp was stored, our guide spoke to the security guide and asked him to put out the ramp. He looked at me, shrugged, and said that he would not do it. I could see the ramp folded up inside the door but he just didn't feel like doing it. Our guide advised us that it was best not to argue with him and that if I still wanted to go in, I would have to negotiate the five stone, uneven, wet steps with no handrail. My husband and friend carried me and the chair up the steps. Once we were in, there were no further problems. We were able to get everywhere. So, technically the website is correct. But wasn't it better to hear the real story? If you have any other questions, I will be happy to answer them. Kate Link to comment Share on other sites More sharing options...
LondonTowner Posted October 6, 2016 #5 Share Posted October 6, 2016 When we went to the Hermitage two years ago the ramp at the entrance was a metal permanent fixture. Nobody had to put it out. Link to comment Share on other sites More sharing options...
ZellaLamb Posted October 9, 2016 #6 Share Posted October 9, 2016 How very interesting. I wonder why the ramp wouldn't be put out for me? I'm going to send a note to the travel company to point this out. Link to comment Share on other sites More sharing options...
LondonTowner Posted October 9, 2016 #7 Share Posted October 9, 2016 Maybe we went in via a different entrance to you. Link to comment Share on other sites More sharing options...
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