Help!

[Brunel]

:mad::mad::mad::mad::mad::mad:

I am tearing my hair out.

 

I want a Cunard brochure in English.

 

I am in France..holiday home here. It is impossible to access an English language website. I telephoned Cunard in UK (I have a number). There they said they would post one. A P&O brochure arrived today.

 

I have emailed Carnival customer relations. They tell me no sailings go from Southampton. They tell me they have no access to brochures. They tell me to contact Cunard.

 

I am in France....holiday home here. It is impossible etc etc etc

 

WHAT SHOULD I DO?

 

WHO SHOULD I CONTACT?

 

Should I cut and paste the emails here?

[Salacia]

:mad::mad::mad::mad::mad::mad:

I am tearing my hair out.

 

I want a Cunard brochure in English.

 

I am in France..holiday home here. It is impossible to access an English language website. I telephoned Cunard in UK (I have a number). There they said they would post one. A P&O brochure arrived today.

 

I have emailed Carnival customer relations. They tell me no sailings go from Southampton. They tell me they have no access to brochures. They tell me to contact Cunard.

 

I am in France....holiday home here. It is impossible etc etc etc

 

WHAT SHOULD I DO?

 

WHO SHOULD I CONTACT?

 

Should I cut and paste the emails here?

 

Perhaps this is worth a try?: https://ask.cunard.com/help/contact-us

 

If you have specific questions, maybe we could find the correct answers for you?

[Brunel]

Perhaps this is worth a try?: https://ask.cunard.com/help/contact-us

 

If you have specific questions, maybe we could find the correct answers for you?

 

Thank you for this.

A new lead is useful. I will try this email.

Regards

Nick

[Pennbank]

:mad::mad::mad::mad::mad::mad:

I am tearing my hair out.

 

I want a Cunard brochure in English.

 

I am in France..holiday home here. It is impossible to access an English language website. I telephoned Cunard in UK (I have a number). There they said they would post one. A P&O brochure arrived today.

 

I have emailed Carnival customer relations. They tell me no sailings go from Southampton. They tell me they have no access to brochures. They tell me to contact Cunard.

 

I am in France....holiday home here. It is impossible etc etc etc

 

WHAT SHOULD I DO?

 

WHO SHOULD I CONTACT?

 

Should I cut and paste the emails here?

 

A way around

Is down load Tunnel Bear

https://www.tunnelbear.com/

 

and use it to access

https://cunard.inbro.net/

or

http://www.cunard.co.uk/

then go to online brochures to download

[Brunel]

A way around

Is down load Tunnel Bear

https://www.tunnelbear.com/

 

and use it to access

https://cunard.inbro.net/

or

http://www.cunard.co.uk/

then go to online brochures to download

 

Thank you.

I've done it!

 

Let's hope it works. I couldn't remove United Kingdom from address box however!

 

Technical question:

Do I have to log out of tunnelbear?

 

You are brilliant!

[Francophile]

Use a VPN. TunnelBear works as do others, like ExpressVPN. I had the same problem in France. It's irritating to be forced to pay for a VPN to see your own country's Cunard web page though.

 

 

Sent from my iPad using Forums

[Brunel]

But why does Cunard do this?

[Pennbank]

Thank you.

I've done it!

 

Let's hope it works. I couldn't remove United Kingdom from address box however!

 

Technical question:

Do I have to log out of Tunnel Bear You are brilliant!

 

Yes Log out once downloaded what you want, as you get a free 500Mb per month from it.

Enter

http://www.cunard.co.uk/

into your browser once you have used Tunnel bear to Tunnel to the UK

then select the brochures etc you want, once done log out so as not to use all the free 500Mb

 

Do not understand about unable to remove United Kingdom from address box though ?

Edited March 13, 2017 by Pennbank

[Pennbank]

Use a VPN. TunnelBear works as do others, like ExpressVPN. I had the same problem in France. It's irritating to be forced to pay for a VPN to see your own country's Cunard web page though.

 

 

Sent from my iPad using Forums

 

Tunnel Bear is free for 500Mb per month.

[Brunel]

Yes Log out once downloaded what you want, as you get a free 500Mb per month from it.

Enter

http://www.cunard.co.uk/

into your browser once you have used Tunnel bear to Tunnel to the UK

then select the brochures etc you want, once done log out so as not to use all the free 500Mb

 

Do not understand about unable to remove United Kingdom from address box though ?

 

Ah!

Cunard requested my address for the brochure.

There is a standard address form to complete and submit. The country, United Kingdom, is already filled in. I could not remove this. You see, I want an English language brochure to be sent to me here in France.

 

In an attempt to get around this I sent a separate email too while I was on the British site.

 

Thanks for help and support.

[Pennbank]

Ah!

Cunard requested my address for the brochure.

There is a standard address form to complete and submit. The country, United Kingdom, is already filled in. I could not remove this. You see, I want an English language brochure to be sent to me here in France.

 

In an attempt to get around this I sent a separate email too while I was on the British site.

 

Thanks for help and support.

 

Got you now,

Why not just download the brochure from

https://cunard.inbro.net/

whilst tunnelled to UK