C2174 Posted June 6, 2017 #1 Share Posted June 6, 2017 Is the website down or is it just me? I can't get to "plan a cruise" or to the planner for my current reservation. Link to comment Share on other sites More sharing options...
ulcards99 Posted June 6, 2017 #2 Share Posted June 6, 2017 It works for me Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Ned11 Posted June 6, 2017 #3 Share Posted June 6, 2017 It's been very up and down all evening. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Clarea Posted June 6, 2017 #4 Share Posted June 6, 2017 Is the website down or is it just me? I can't get to "plan a cruise" or to the planner for my current reservation. Working for me. Link to comment Share on other sites More sharing options...
hgiles Posted June 6, 2017 #5 Share Posted June 6, 2017 Try a different browser. If that is the problem then clear your cache in the original browser. Link to comment Share on other sites More sharing options...
bobkat12 Posted June 6, 2017 #6 Share Posted June 6, 2017 It's been screwy for a couple of days, they are doing some sort of update[emoji33]. Our room category changes hourly. We called them and they are aware. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
karena1 Posted June 6, 2017 #7 Share Posted June 6, 2017 I have tried 4 browsers and mine have been down for almost 2 weeks! Royal's IT department is the worst! I called and all I get is "IT is working on it"-for 2 weeks!!!!! Get real. So disgusted with it. I have 10 cruises booked and cannot get into any of them. My sister is having the same problem, almost 2 weeks and cannot access her reservations either. Link to comment Share on other sites More sharing options...
C2174 Posted June 6, 2017 Author #8 Share Posted June 6, 2017 Thanks.... I tried both chrome and IE. Then I gave up. Trying to move some things around in the planner since they changed our Oasis Cruise to the Total Eclipse cruise.. :-) Link to comment Share on other sites More sharing options...
C2174 Posted June 6, 2017 Author #9 Share Posted June 6, 2017 I have tried 4 browsers and mine have been down for almost 2 weeks! Royal's IT department is the worst! I called and all I get is "IT is working on it"-for 2 weeks!!!!! Get real. So disgusted with it. I have 10 cruises booked and cannot get into any of them. My sister is having the same problem, almost 2 weeks and cannot access her reservations either. Wow! And I wondered if it was just me because they recently changed our itinerary backward. I've been on there in the last two weeks. I hope they get it working soon for you! Link to comment Share on other sites More sharing options...
C2174 Posted June 6, 2017 Author #10 Share Posted June 6, 2017 Try a different browser. If that is the problem then clear your cache in the original browser. Clearing the cache has helped to get to the plan a cruise part of the website. My cruise planner still isn't up... Link to comment Share on other sites More sharing options...
Robinhill Posted June 7, 2017 #11 Share Posted June 7, 2017 Is the website down or is it just me? I can't get to "plan a cruise" or to the planner for my current reservation. it has not been working for me either. It says page cannot be found or something like that or it just times out. Link to comment Share on other sites More sharing options...
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