KatEnz Posted September 22, 2017 #1 Share Posted September 22, 2017 Thought I'd put this info here for anyone that has upcoming reservations at the Hyatt House or Hyatt Place. This is posted on their site today: IMPORTANT NOTICE: Hyatt House San Juan operations have been impacted by Hurricane Maria’s recent passage through the area. The hotel is currently closed and not accepting reservations until further notice. Hyatt House San Juan will waive all cancellation charges and refund all deposits for stays during this period, and will work with each traveler to make future arrangements. Guests with upcoming reservations should call 1-800-323-7249 as storms have affected hotel communications. IMPORTANT NOTICE: Hyatt Place San Juan/City Center operations have been impacted by Hurricane Maria’s recent passage through the area. The hotel is currently closed and not accepting reservations until further notice. Hyatt Place San Juan/City Center will waive all cancellation charges and refund all deposits for stays during this period, and will work with each traveler to make future arrangements. Guests with upcoming reservations should call 1-800-323-7249 as storms have affected hotel communications. Link to comment Share on other sites More sharing options...
KatEnz Posted September 22, 2017 Author #2 Share Posted September 22, 2017 I apologize for the typo in the subject... I meant... Hyatt PLACE. Link to comment Share on other sites More sharing options...
FortWorthGuy Posted September 25, 2017 #3 Share Posted September 25, 2017 Thanks for the information. We have a reservation at the Hyatt House San Juan in late November prior to a Celebrity cruise. Hopefully, things will improve by then. Link to comment Share on other sites More sharing options...
tmilak Posted September 26, 2017 #4 Share Posted September 26, 2017 Called Hyatt House today they are opening on 10/15/17. Link to comment Share on other sites More sharing options...
KatEnz Posted October 1, 2017 Author #5 Share Posted October 1, 2017 I had reservations to stay at the Hyatt House from 11/8 to 11/12... today they canceled my reservation. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
FortWorthGuy Posted October 1, 2017 #6 Share Posted October 1, 2017 Hyatt House cancelled my reservation for November 17th. The are not expecting to be open again until January. :( Link to comment Share on other sites More sharing options...
bonnie voyage Posted October 2, 2017 #7 Share Posted October 2, 2017 Hyatt House cancelled my reservation for November 17th. The are not expecting to be open again until January. :( I hadn't heard anything from Hyatt House regarding my reservation for November 10 - 12th. I went ahead an cancelled on my own:( Link to comment Share on other sites More sharing options...
SeaTrailer Posted October 3, 2017 #8 Share Posted October 3, 2017 I too received a cancellation notice for the Hyatt House for Nov. 19 - 21, two night after our cruise. Need to figure plan B Link to comment Share on other sites More sharing options...
m1celt Posted October 3, 2017 #9 Share Posted October 3, 2017 Hyatt Place cancelled our reservation for Nov 10 this morning. Link to comment Share on other sites More sharing options...
David1809 Posted October 4, 2017 #10 Share Posted October 4, 2017 Hyatt Reservations Center informed me that ALL Hyatt properties in PR are closed until 01/01/2018. Link to comment Share on other sites More sharing options...
LovinCruisin24 Posted October 8, 2017 #11 Share Posted October 8, 2017 My reservation for 12/1 with Hyatt house was cancelled this week and I had a back up Hyatt place. I called Hyatt place to see if they were open since they are so close to each other and was told they hope to open by 11/1 but will most likely be cancelling reservations through end of year Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
KyleDefends Posted October 10, 2017 #12 Share Posted October 10, 2017 I have a reservation for December 11. I called the Hyatt number today, October 10, and was informed that the Hyatt House intends to reopen on December 1. Link to comment Share on other sites More sharing options...
PJWisconsin Posted October 11, 2017 #13 Share Posted October 11, 2017 I have a reservation for December 11. I called the Hyatt number today, October 10, and was informed that the Hyatt House intends to reopen on December 1. I called on the morning of the 10th as well. I talked to someone at the Hyatt call center. She also told me that Hyatt House will reopen on December 1st. Hope so!! Link to comment Share on other sites More sharing options...
LovinCruisin24 Posted October 13, 2017 #14 Share Posted October 13, 2017 Well Hyatt house cancelled my 12/1 reservation a week ago and Hyatt place just cancelled my 12/1 reservation this morning. Hoping my back up reservation at best western and Marriott stelleris work out Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
David1809 Posted October 13, 2017 #15 Share Posted October 13, 2017 Well Hyatt house cancelled my 12/1 reservation a week ago and Hyatt place just cancelled my 12/1 reservation this morning.Hoping my back up reservation at best western and Marriott stelleris work out Sent from my iPhone using Forums According to Best Western they are already open and fully operational, so that shouldn't be an issue. Link to comment Share on other sites More sharing options...
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