Clarea Posted October 2, 2017 #26 Share Posted October 2, 2017 Just off the phone with C&A, states that if you book your cruise thru a TA you are in a group, thus do not qualify for Bring a Friend program. Booking with a TA does not automatically mean you are in a group. We've gotten the OBC when we were booked with a TA. Link to comment Share on other sites More sharing options...
Scottishmum40 Posted October 2, 2017 #27 Share Posted October 2, 2017 I've always got the refer a friend credit and always book via TA. I've got 5 pending for 21st October sailing. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
11madmic Posted October 2, 2017 Author #28 Share Posted October 2, 2017 I booked via club royal and have no onboard credit, but the other 2 cabins of newbies booked via a TA would that mean I wont get it? Link to comment Share on other sites More sharing options...
Clarea Posted October 2, 2017 #29 Share Posted October 2, 2017 I booked via club royal and have no onboard credit, but the other 2 cabins of newbies booked via a TA would that mean I wont get it? If either booking is part of a group booking, you won't qualify. Link to comment Share on other sites More sharing options...
debgreg Posted October 3, 2017 #30 Share Posted October 3, 2017 If either booking is part of a group booking, you won't qualify. How do you know if its a group booking ? Is it the same here in the UK? We are off on Oasis Jan, 3 cabins, all with there own booking numbers, but booked together via a TA ? Confused ? Link to comment Share on other sites More sharing options...
Clarea Posted October 3, 2017 #31 Share Posted October 3, 2017 How do you know if its a group booking ? Is it the same here in the UK? We are off on Oasis Jan, 3 cabins, all with there own booking numbers, but booked together via a TA ? Confused ? Ask your TA if you are in a group booking. I don't know if the Bring-a-Friend rules are different (or if the promo even is available) in the UK. Link to comment Share on other sites More sharing options...
debgreg Posted October 3, 2017 #32 Share Posted October 3, 2017 Ask your TA if you are in a group booking. I don't know if the Bring-a-Friend rules are different (or if the promo even is available) in the UK. It shows on my cruise planner but then comes up error. I have emailed them but up to now haven't had any response ? Link to comment Share on other sites More sharing options...
southnam Posted October 3, 2017 #33 Share Posted October 3, 2017 Just off the phone with C&A, states that if you book your cruise thru a TA you are in a group, thus do not qualify for Bring a Friend program.I booked through a travel agent and got my refer a friend and RCCL OBC in February. There are several reasons why your agent might have put you in a group. Either you get a better rate or in our case their was a particular room category that we wanted but was being held by a group. So if my memory is correct we were in a group category but did get the referral. I actually called in a week before to check as it did not show up online for me. Sent from my STH100-1 using Tapatalk Link to comment Share on other sites More sharing options...
hawkeye93 Posted October 3, 2017 #34 Share Posted October 3, 2017 It shows on my cruise planner but then comes up error. I have emailed them but up to now haven't had any response ? Do you mean you get errors when trying to submit the form? If so, I had that problem also. They are apparently having website issues. You can either wait and try again tomorrow (although I had tried for 2 days with no luck)) or call C&A and they will put the request in via email (the system isn't even working on their end). I did just that about an hour ago. :) Link to comment Share on other sites More sharing options...
debgreg Posted October 5, 2017 #35 Share Posted October 5, 2017 Do you mean you get errors when trying to submit the form? If so, I had that problem also. They are apparently having website issues. You can either wait and try again tomorrow (although I had tried for 2 days with no luck)) or call C&A and they will put the request in via email (the system isn't even working on their end). I did just that about an hour ago. :) Thanks, I had already emailed and received a response just now saying they have submitted the requests for both cruises which will be processed 1-2 weeks before sailing. Does that mean they can still be denied? Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Clarea Posted October 5, 2017 #36 Share Posted October 5, 2017 Thanks, I had already emailed and received a response just now saying they have submitted the requests for both cruises which will be processed 1-2 weeks before sailing. Does that mean they can still be denied? Yes, it can still be denied. Link to comment Share on other sites More sharing options...
Scottishmum40 Posted October 5, 2017 #37 Share Posted October 5, 2017 I've had a few errors doing this in the past, sometimes it's been the way the name has been entered on their system, such as I'd been putting in O'Neill and it was on the system as O Neill Link to comment Share on other sites More sharing options...
debgreg Posted October 15, 2017 #38 Share Posted October 15, 2017 Yes, it can still be denied. Thanks wish they could tell you earlier [emoji4] Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
cruisefan0110 Posted October 15, 2017 #39 Share Posted October 15, 2017 Quick question. I have 2 rooms that I have applied for the Bring a Friend OBC. I have booked with a TA. But I cannot see where they are listed as Pending or Accepted on the My Cruises page. Can someone tell me where I can see these? I assume they are still pending, but at least I can track them. Thank you all. Link to comment Share on other sites More sharing options...
Clarea Posted October 15, 2017 #40 Share Posted October 15, 2017 Quick question. I have 2 rooms that I have applied for the Bring a Friend OBC. I have booked with a TA. But I cannot see where they are listed as Pending or Accepted on the My Cruises page. Can someone tell me where I can see these? I assume they are still pending, but at least I can track them. Thank you all. Right under the words My Cruises, I see 4 tabs: Itineraries, Profiles, Messages, Bring a Friend. Click on Bring a Friend. Link to comment Share on other sites More sharing options...
cruisefan0110 Posted October 15, 2017 #41 Share Posted October 15, 2017 Thank you Bob. As usual, you are spot on. Link to comment Share on other sites More sharing options...
Clarea Posted October 15, 2017 #42 Share Posted October 15, 2017 Thank you Bob. As usual, you are spot on. Did you find your pending requests? Link to comment Share on other sites More sharing options...
cruisefan0110 Posted October 15, 2017 #43 Share Posted October 15, 2017 Yes. Thank you. I always thought that was the link to find out more information about the program. I assumed (yes, I know) that it would be in the Cruise Planner or on an invoice from the TA. As everything is now all paid, I would have no need for another invoice unless that was the place to see it. It is interesting that it has the full history there. Thank you again for your quick response. Link to comment Share on other sites More sharing options...
Clarea Posted October 15, 2017 #44 Share Posted October 15, 2017 Yes. Thank you. I always thought that was the link to find out more information about the program. I assumed (yes, I know) that it would be in the Cruise Planner or on an invoice from the TA. As everything is now all paid, I would have no need for another invoice unless that was the place to see it. It is interesting that it has the full history there. Thank you again for your quick response. You're welcome. The last time we did the Bring a Friend thing, it took until a couple of weeks before the cruise before the OBC was granted. Once you see the OBC granted, you can ask whoever booked your cruise to get you another RC Guest booking confirmation, which should show the OBC. Link to comment Share on other sites More sharing options...
Cruisin Moosy Posted October 15, 2017 #45 Share Posted October 15, 2017 I submitted a Bring A Friend request about a month ago. When I click on the Bring A Friend link, nothing is listed. Should I resubmit? Link to comment Share on other sites More sharing options...
Clarea Posted October 15, 2017 #46 Share Posted October 15, 2017 I submitted a Bring A Friend request about a month ago. When I click on the Bring A Friend link, nothing is listed. Should I resubmit? I would resubmit. It should show some sort of status. Link to comment Share on other sites More sharing options...
CruiserJoCan Posted November 28, 2017 #47 Share Posted November 28, 2017 Bob, just notices you HOST position ...congratulations, you are a wonderful wealth of information!! *** What does "Host" position mean and how is that obtained? Link to comment Share on other sites More sharing options...
Clarea Posted November 28, 2017 #48 Share Posted November 28, 2017 What does "Host" position mean and how is that obtained? A Host monitors the content on the forum and makes adjustments if necessary to make sure posts fit into the guidelines. Users are invited to become a Host by the management. Link to comment Share on other sites More sharing options...
debgreg Posted November 30, 2017 #49 Share Posted November 30, 2017 A Host monitors the content on the forum and makes adjustments if necessary to make sure posts fit into the guidelines. Users are invited to become a Host by the management. Given you are usually first there with a plethora or wonderful advice I feel it is well deserved [emoji106] Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
plum24 Posted November 30, 2017 #50 Share Posted November 30, 2017 In 2012, I asked my TA about this since my cabin mate was a newbie ((on Liberty of the Seas). She said it didn't qualify. Now I regret not looking into it myself...don't suppose they'd honor it retroactively, huh? Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
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