emskuz1129 Posted January 6, 2018 #1 Share Posted January 6, 2018 is there a place on the website you can look to see what orders have been placed? I swear I pre ordered the 12 pack of water but I cannot are it listed anywhere on my account. Link to comment Share on other sites More sharing options...
Rh2458 Posted January 6, 2018 #2 Share Posted January 6, 2018 If you go to your manage your book, then cruise details, if you scroll there's a section that's called "my orders" My water shows up there like this: Small Water Package 12 pack- 500mlSun, Feb 4, 2018 Link to comment Share on other sites More sharing options...
riclop Posted January 7, 2018 #3 Share Posted January 7, 2018 is there a place on the website you can look to see what orders have been placed? I swear I pre ordered the 12 pack of water but I cannot are it listed anywhere on my account. Look up your account. Link to comment Share on other sites More sharing options...
K&RCurt Posted January 7, 2018 #4 Share Posted January 7, 2018 To see what I have ordered I got to the "Manage" page, then "Cruise Details" then "My Billing." It is listed to the right on the Billing tab. Link to comment Share on other sites More sharing options...
Stick93 Posted January 7, 2018 #5 Share Posted January 7, 2018 Check your email when you bought - they send a confirmation. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Keys2Heaven Posted January 7, 2018 #6 Share Posted January 7, 2018 is there a place on the website you can look to see what orders have been placed? I swear I pre ordered the 12 pack of water but I cannot are it listed anywhere on my account. If you have your email receipt, call the Carnival number and press '6' I think for the Fun Shops. Talk to someone and have them confirm the order is attached to your booking number. Link to comment Share on other sites More sharing options...
Defender1791 Posted January 7, 2018 #7 Share Posted January 7, 2018 I had the same issue with an alcohol purchase. It didn't even show up in my orders. All I had that showed it was my email confirmation. Sent from my Moto Z Droid. Link to comment Share on other sites More sharing options...
Rare SpainAlien Posted January 7, 2018 #8 Share Posted January 7, 2018 My water and internet package are showing under purchases but not my sail away package still I figure that I will take my email confirmation and if the package isn't in my cabin I'll pop down to GS Sent from my SM-G920F using Tapatalk Link to comment Share on other sites More sharing options...
HeidiHo Posted January 7, 2018 #9 Share Posted January 7, 2018 I could have sworn I ordered water too but couldn't find it later. Couldn't find an email either. I could see everything else I ordered though. Since it was only water and only $4.50 though, I just went ahead and ordered it again. If I get 2-12 packs, no big deal. Link to comment Share on other sites More sharing options...
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