sweetdardar Posted December 31, 2005 #1 Share Posted December 31, 2005 My husband and I are just off the Sun and had booked the Beach Break excursion for Cozumel through island marketing under Grandcaymanexcursions.com. When we received our confirmation, it had the wrong date (for April 2006) which we never noticed. Whether I typed it in wrong or they put it in wrong ,we will never know but I never noticed it. Unfortunately, the All Inclusive hotel that we booked closed without notice.We were not notified of this because they thought our reservation was for April. When we got there, San Franscisco beach did honor our confirmation after some time of walking around the beaches trying to find out what had happened. Anyways, upon returning,we contacted them just to let them know what had happened, and even though we had diferent reservation days, they were MOST apologetic and discounted us on our next cruise for an excursion. Just cant say enough good things about them. Link to comment Share on other sites More sharing options...
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