smiles998 Posted May 30, 2018 #1 Share Posted May 30, 2018 We are booked in a Cabin category that is now sold out for our cruise in September on the Breeze. Is it still possible to switch my booking to a travel agent to get the perks they offer (on Board Credit) even though my cabin category is sold out? Also, we purchased spa passes... Will I have to re-purchase them? Thanks for your expertise :) Link to comment Share on other sites More sharing options...
mgdehoyos Posted May 30, 2018 #2 Share Posted May 30, 2018 I believe you have up to 30 days from booking to transfer to a TA. It is not associated with your cabin category. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
HeidiHo Posted May 30, 2018 #3 Share Posted May 30, 2018 Here is Carnival's booking transfer policy. FIT Direct Booking – Travel Agency Takeover Guests booked with our Inbound/Outbound Consumer Sales Department may decide to work with a travel agent; at the direct guest’s request, a travel agency may takeover the booking with the following policy in place: A Travel Agency may take over a direct booking made through any FIT direct channel as long as the transaction happens no later than 90 days after the booking is made or prior to the penalty period (whichever occurs first). If the booking is made within penalty period, the agency has 24 hours from the time the booking is made to call in and take over the reservation. The travel agent will need to provide Service with all the pertinent booking information which includes: Booking number / Guest's name / Stateroom number / Sail date. The travel agent must be able to provide the PIN Number - this was provided by the direct at the time of booking; bookings made on carnival.com will not have a PIN number to provide. If there is no PIN Number or the agent cannot provide one, the Service agent will contact the direct guest to verify that the booking takeover is acceptable. Link to comment Share on other sites More sharing options...
smiles998 Posted May 31, 2018 Author #4 Share Posted May 31, 2018 (edited) Here is Carnival's booking transfer policy. FIT Direct Booking – Travel Agency Takeover Guests booked with our Inbound/Outbound Consumer Sales Department may decide to work with a travel agent; at the direct guest’s request, a travel agency may takeover the booking with the following policy in place: A Travel Agency may take over a direct booking made through any FIT direct channel as long as the transaction happens no later than 90 days after the booking is made or prior to the penalty period (whichever occurs first). If the booking is made within penalty period, the agency has 24 hours from the time the booking is made to call in and take over the reservation. The travel agent will need to provide Service with all the pertinent booking information which includes: Booking number / Guest's name / Stateroom number / Sail date. The travel agent must be able to provide the PIN Number - this was provided by the direct at the time of booking; bookings made on carnival.com will not have a PIN number to provide. If there is no PIN Number or the agent cannot provide one, the Service agent will contact the direct guest to verify that the booking takeover is acceptable. Thank you so much... I am within the parameters :) Edited May 31, 2018 by smiles998 Typo Link to comment Share on other sites More sharing options...
martinchem Posted May 31, 2018 #5 Share Posted May 31, 2018 Enjoy your extra perks! Link to comment Share on other sites More sharing options...
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