candydane Posted July 9, 2018 #1 Share Posted July 9, 2018 Has anyone had trouble with emails to and from Cuba in the last few days? I've been emailing our private tour operator and haven't heard back. He's always been fast responding. I'm wondering if the internet is down? Linda Link to comment Share on other sites More sharing options...
cbradley1209 Posted July 9, 2018 #2 Share Posted July 9, 2018 Has anyone had trouble with emails to and from Cuba in the last few days? I've been emailing our private tour operator and haven't heard back. He's always been fast responding. I'm wondering if the internet is down? Linda No response to my email, which I sent on Saturday. chris Link to comment Share on other sites More sharing options...
candydane Posted July 11, 2018 Author #3 Share Posted July 11, 2018 Chris, Have you heard anything yet? Link to comment Share on other sites More sharing options...
cbradley1209 Posted July 11, 2018 #4 Share Posted July 11, 2018 Chris,Have you heard anything yet? No. I take it that you haven't either. Link to comment Share on other sites More sharing options...
Netopr Posted July 11, 2018 #5 Share Posted July 11, 2018 No. I take it that you haven't either. I had good success with the @nauta.cu related email from one tour guide 2 days ago. Link to comment Share on other sites More sharing options...
candydane Posted July 12, 2018 Author #6 Share Posted July 12, 2018 No email yet. I've been trying since July 4 to confirm arrangements with Fernando of Fer Tours. Earlier communications prompt and I've read good comments avout his communications. I tried 2 different emails, including @nauta.cu. Link to comment Share on other sites More sharing options...
ctkmike Posted July 13, 2018 #7 Share Posted July 13, 2018 Hi, my DH and I just returned from Cuba on Majesty and have been emailing our tour guide, Onelio, almost every day this week. He lives in Havana and is having no problems with emails this week. By the way, he's an excellent tour guide with great English and I'd be happy to give you his email info if you are looking for someone to show you around for the day. Amy Link to comment Share on other sites More sharing options...
Derbie Posted July 13, 2018 #8 Share Posted July 13, 2018 Has anyone had trouble with emails to and from Cuba in the last few days? I've been emailing our private tour operator and haven't heard back. He's always been fast responding. I'm wondering if the internet is down? Linda I heard from Fer Tours and Blexie on the same day. I replied to both of them, and received replies later that day. Link to comment Share on other sites More sharing options...
candydane Posted July 14, 2018 Author #9 Share Posted July 14, 2018 Thanks for letting me know cuban emails are working and that I had a problem with getting emails. I must have done something to block Fer Tours emails from getting through my mail spam checker. I added a rule that email from either of his email addresses would transfer direct to my inbox without any more evaluation. Then I sent another email to Fernando. Sure enough, got his email answer promptly. I've only read positive comments about Fer Tours communications so am glad to know it was my fault, not Fernandos. Link to comment Share on other sites More sharing options...
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