Concierge Phone Number

[CVW]

We're staying in two Grand Suites on the Allure but still haven't received any communication from the concierge. Last time we did this, we had a direct phone number to Concierge Line, but I can't locate it. Could someone pass it along to me? Thanks.

[Clarea]

6 hours ago, CVW said:

We're staying in two Grand Suites on the Allure but still haven't received any communication from the concierge. Last time we did this, we had a direct phone number to Concierge Line, but I can't locate it. Could someone pass it along to me? Thanks.

 

I've never heard of a direct phone number for the Concierge.

 

You can try email using the addresses in this document:

 

https://docs.google.com/spreadsheets/d/1Pz4Im5qh4cqd1zE5A9srLm3wGd0_SNZwTdbLTa59EF4/edit#gid=0

[CVW]

Thanks. I was given the number on our cruise three years ago. They answered it as the concierge line. I asked them why they didn't publicize the number and they didn't really have an answer. But that number no longer works.

[Clarea]

16 hours ago, CVW said:

Thanks. I was given the number on our cruise three years ago. They answered it as the concierge line. I asked them why they didn't publicize the number and they didn't really have an answer. But that number no longer works.

 

Now that you mention it, I do recall a number that reached some sort of concierge department shoreside, but I don't recall that it actually connected you with the concierge onboard the ship.  My guess is that the department no longer exists.