Cuban Visa , and other questions

[wendyp247]

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New to NCL need help completing Cuban Visa What box do I fill out ?

if we have a shore excursion credit can we use it to book an excursion prior to sailing ?

anyone have an email address to request distilled water for CPAP machine. Thanks 

[eser1174]

It has been a few months since I completed my Visa application, but I believe I checked the group travel option.  We took an excursion with NCL and then I met up with a guide and we had an amazing walking tour just three of us.  We passed all the large cruise ship groups walking around and I was so glad we had booked an evening walk with Victor.  

 

For shore excursion credit, I call and book my excursions with NCL prior to sailing and then pay for them on the ship.  The credit is deducted from my account on board.

 

As for the CPAP machine, I believe you need to contact the Accessible Assistance area.  https://www.ncl.com/about/accessible-cruising  This link has lots of useful information.  You should also ask about outlet placement.

 

Have a great cruise and enjoy Cuba.

 

 

[Pugs]

On ‎1‎/‎27‎/‎2019 at 8:32 PM, wendyp247 said:

• 

New to NCL need help completing Cuban Visa What box do I fill out ?

if we have a shore excursion credit can we use it to book an excursion prior to sailing ?

anyone have an email address to request distilled water for CPAP machine. Thanks 

Did you get any info on Distilled Water, I also need distilled water.

[Pugs]

Did you get any info on Distilled Water, I also need distilled water.

[eser1174]

 

1 hour ago, Pugs said:

Did you get any info on Distilled Water, I also need distilled water.

 

Have you contacted NCL? Here is the number my friend called and NCL provided him with distilled water.  He did have to provide his own extension cord.  

 

You could also check out the NCL Accessible Cruising page at https://www.ncl.com/about/accessible-cruising for additional information. 

[wendyp247]

15 hours ago, Pugs said:

Did you get any in Distilled Water, I also need distilled water.

Contact NCl at accessdesk@ncl.com to request distilled water. I did receive an answer back stating they would have it for me. 

[Pugs]

I sent them a e mail, waiting for a reply. Thank you

 

[Pugs]

I read on the confirmation that you need to provide Cuba approved medical insurance, do you know anything about this ?