wendyp247 Posted January 28, 2019 #1 Share Posted January 28, 2019 New to NCL need help completing Cuban Visa What box do I fill out ? if we have a shore excursion credit can we use it to book an excursion prior to sailing ? anyone have an email address to request distilled water for CPAP machine. Thanks Link to comment Share on other sites More sharing options...
eser1174 Posted January 29, 2019 #2 Share Posted January 29, 2019 It has been a few months since I completed my Visa application, but I believe I checked the group travel option. We took an excursion with NCL and then I met up with a guide and we had an amazing walking tour just three of us. We passed all the large cruise ship groups walking around and I was so glad we had booked an evening walk with Victor. For shore excursion credit, I call and book my excursions with NCL prior to sailing and then pay for them on the ship. The credit is deducted from my account on board. As for the CPAP machine, I believe you need to contact the Accessible Assistance area. https://www.ncl.com/about/accessible-cruising This link has lots of useful information. You should also ask about outlet placement. Have a great cruise and enjoy Cuba. Link to comment Share on other sites More sharing options...
Pugs Posted February 26, 2019 #3 Share Posted February 26, 2019 On 1/27/2019 at 8:32 PM, wendyp247 said: New to NCL need help completing Cuban Visa What box do I fill out ? if we have a shore excursion credit can we use it to book an excursion prior to sailing ? anyone have an email address to request distilled water for CPAP machine. Thanks Did you get any info on Distilled Water, I also need distilled water. Link to comment Share on other sites More sharing options...
Pugs Posted February 26, 2019 #4 Share Posted February 26, 2019 Did you get any info on Distilled Water, I also need distilled water. Link to comment Share on other sites More sharing options...
eser1174 Posted February 27, 2019 #5 Share Posted February 27, 2019 1 hour ago, Pugs said: Did you get any info on Distilled Water, I also need distilled water. Have you contacted NCL? Here is the number my friend called and NCL provided him with distilled water. He did have to provide his own extension cord. You could also check out the NCL Accessible Cruising page at https://www.ncl.com/about/accessible-cruising for additional information. Link to comment Share on other sites More sharing options...
wendyp247 Posted February 27, 2019 Author #6 Share Posted February 27, 2019 15 hours ago, Pugs said: Did you get any in Distilled Water, I also need distilled water. Contact NCl at accessdesk@ncl.com to request distilled water. I did receive an answer back stating they would have it for me. Link to comment Share on other sites More sharing options...
Pugs Posted February 28, 2019 #7 Share Posted February 28, 2019 I sent them a e mail, waiting for a reply. Thank you Link to comment Share on other sites More sharing options...
Pugs Posted March 2, 2019 #8 Share Posted March 2, 2019 I read on the confirmation that you need to provide Cuba approved medical insurance, do you know anything about this ? Link to comment Share on other sites More sharing options...
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