CVW Posted February 28, 2019 #1 Share Posted February 28, 2019 (edited) I'm getting mixed information from Royal Caribbean. I'm a Grand Suite guest on the Allure departing in a couple of weeks. I booked through RCCL. All along, they've been telling me that someone from the Concierge service will be contacting me about a week before my cruise to let me start the process of reserving dinners and showtimes, etc. On today's phone call (for other matters) the agent told me that I would NOT be able to book in advance through the concierge service. That ability is only for the Royal Genie suites. I would have to book everything after I was on board. Who is correct? Edited February 28, 2019 by CVW Link to comment Share on other sites More sharing options...
Clarea Posted February 28, 2019 #2 Share Posted February 28, 2019 You do not need show reservations for any entertainment except the comedy show. The other venues have reserved seating for suite guests. Link to comment Share on other sites More sharing options...
CVW Posted February 28, 2019 Author #3 Share Posted February 28, 2019 Based on my previous experience, that isn't always true. On my last sailing, I was unable to dine in the Coastal Kitchen because I didn't have a reservation. Link to comment Share on other sites More sharing options...
Clarea Posted February 28, 2019 #4 Share Posted February 28, 2019 4 minutes ago, CVW said: Based on my previous experience, that isn't always true. On my last sailing, I was unable to dine in the Coastal Kitchen because I didn't have a reservation. I was referring to entertainment, and modified my post accordingly. Link to comment Share on other sites More sharing options...
CVW Posted February 28, 2019 Author #5 Share Posted February 28, 2019 Interestingly, I just received a phone call from the RCCL rep I talked to today. She apologized for giving me misinformation. She stated that Grand Suite guests will be sent an email to begin reservations 7 days prior to boarding, as I had been told before. Link to comment Share on other sites More sharing options...
stompy Posted March 4, 2019 #6 Share Posted March 4, 2019 I'd still go into the cruise planner and do it myself to get the dates and times you wish Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now