ssworde Posted March 17, 2019 #1 Share Posted March 17, 2019 We often travel on relatively short notice. Sometimes we see limited availability for a cruise, but when I try to proceed with online booking (both with Royal's site, and/or other suppliers) the stateroom is unavailable. Sometimes the price changes from day to day for this phantom availability, or goes from completely sold out to back to showing initially available, but unbookable. The last time I did this I was finally able to book it (with an online travel agents) after trying/watching for a week or two. (The one I am looking at now is Mariner, Apr 1) No big deal, Just curious if this is just a bug, or if there's more going on? e.g.a room empty pending some sort of upgrade or blocked off for some other reason? Link to comment Share on other sites More sharing options...
metpro Posted March 17, 2019 #2 Share Posted March 17, 2019 Same here.. I was trying for the Indy on April 11?? Link to comment Share on other sites More sharing options...
RazorbackIslandGirl Posted March 17, 2019 #3 Share Posted March 17, 2019 I've had the same issue. RS shows available but when you go to book it is says unavailable. I have run into this on several ships. I was wondering if a TA was able to book them. Online they show up & disappear from day to day. I REALLY don't like the website "improvements"!😕 Link to comment Share on other sites More sharing options...
lcpagejr Posted March 17, 2019 #4 Share Posted March 17, 2019 3 hours ago, ssworde said: We often travel on relatively short notice. Sometimes we see limited availability for a cruise, but when I try to proceed with online booking (both with Royal's site, and/or other suppliers) the stateroom is unavailable. Sometimes the price changes from day to day for this phantom availability, or goes from completely sold out to back to showing initially available, but unbookable. The last time I did this I was finally able to book it (with an online travel agents) after trying/watching for a week or two. (The one I am looking at now is Mariner, Apr 1) No big deal, Just curious if this is just a bug, or if there's more going on? e.g.a room empty pending some sort of upgrade or blocked off for some other reason? I have used the same internet booking agency for 15 years. Very reputable and accurate. I just did a dummy booking for that date and all that is left is guaranteed outside cabins...Other categories show sold out Link to comment Share on other sites More sharing options...
lcpagejr Posted March 17, 2019 #5 Share Posted March 17, 2019 3 hours ago, metpro said: Same here.. I was trying for the Indy on April 11?? Plenty of cabins showing available on Indy...all categories!? Link to comment Share on other sites More sharing options...
fsjosh Posted March 17, 2019 #6 Share Posted March 17, 2019 It may come down to courtesy or other types of holds. For our last cruise, it was showing a great price for one of the Panoramic suites. Tried to book it and it said it was unavailable. I called Royal and they showed it available. The person had to do something through their supervisor to get it released for us to book it, but they got it done. If you see one you want, but it's not letting you book it, try calling. Might work out for you too. Link to comment Share on other sites More sharing options...
Scarlette Posted March 17, 2019 #7 Share Posted March 17, 2019 I had this happen to me yesterday. A cabin I wanted was available on 3rd party sites, but when I went to RC website to put to book it, I got a message that category was sold out. I called and the agent had to cabin I wanted. So just booked through him. He said there have been major problems with their booking system, discounts not showing, etc. Link to comment Share on other sites More sharing options...
ssworde Posted March 17, 2019 Author #8 Share Posted March 17, 2019 Thanks all. My cruise of interest is now bookable, (at least for now). That courtesy hold seems reasonable, and maybe just buggy too. My other arrangements weren't firmed up yet to commit so I didn't try call in, but good to hear that it would probably work when I am ready. Link to comment Share on other sites More sharing options...
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