Rjh8842 Posted May 28, 2019 #1 Share Posted May 28, 2019 Around a month ago we called royal to redeem points towards the balance of our cruise. Never recieved an email confirmation. And today I see the balance has not changed. Is this normal? Or do i need to call them back? Tia Link to comment Share on other sites More sharing options...
Clarea Posted May 28, 2019 #2 Share Posted May 28, 2019 1 minute ago, Rjh8842 said: Around a month ago we called royal to redeem points towards the balance of our cruise. Never recieved an email confirmation. And today I see the balance has not changed. Is this normal? Or do i need to call them back? Tia Call the redemption people at 888-305-4626. Link to comment Share on other sites More sharing options...
skiiergirl Posted May 28, 2019 #3 Share Posted May 28, 2019 If you are booking a “last minute” cruise (after final payment date) and want to pay all of the fare with points how do you do that? (Redeem a “free cruise for two” after the typical final payment date.) Link to comment Share on other sites More sharing options...
Clarea Posted May 28, 2019 #4 Share Posted May 28, 2019 11 minutes ago, skiiergirl said: If you are booking a “last minute” cruise (after final payment date) and want to pay all of the fare with points how do you do that? (Redeem a “free cruise for two” after the typical final payment date.) You would have to pay for the cruise in full, then apply the points and get a refund to your credit card. I would also confirm this process is still valid with the redemption people: 888-305-4626 Link to comment Share on other sites More sharing options...
skiiergirl Posted May 28, 2019 #5 Share Posted May 28, 2019 1 hour ago, Host Clarea said: You would have to pay for the cruise in full, then apply the points and get a refund to your credit card. I would also confirm this process is still valid with the redemption people: 888-305-4626 Thanks. Link to comment Share on other sites More sharing options...
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