Hotel Director on Empress

[Ships R Great]

Does anyone know how to contact the Hotel Director on Empress.  Time was that you could contact them by phone. Does anything ever change for the better?  We were on NCL to Cuba, but of course that is gone.  We switched to Empress because it was the only time frame that would work for us.  We sailed on her years ago.  Now having difficulty booking an accessible stateroom.  
Ah me (sigh).

[Ken at the beach]

Unless there is another reason for contacting the Hotel Director there is nothing that they could do to get you an accessible stateroom.  

[Retired LEO]

29 minutes ago, Ships R Great said:

Now having difficulty booking an accessible stateroom.  

You'll have to contact RCI or your TA to handle that. The Hotel director has nothing to do with assigning cabins.