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Shareholders Benefit issue?


gerry1.10
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Hi everyone

 

Anyone currently  having issue with obtaining the prescribed OBC as shareholder? 

 

 I am currently having problem in getting my submission processed/approved for an upcoming sailing. I usually get the prescribed  OBC within 2-3 days of submitting my request. It has been 2 weeks since my submission with acknowlegement and a case #.  This is the first time ever I am still waiting for my OBC to be issued. Not only I am still waiting but my subsequent inquiries last week have remained on deaf ears! I have been bounced from customer relations to reservations back and worth. It is getting a tad frustrating to say the least!

 

Anyone out there experiencing this problem. Anyone out there has the direct number I can call on this issue  where an actual person would answer. I used to have it longtime ago? The regular phone number is totally useless as they bounce you back and forth.

 

Thanks

Gerry1.10

 

Edited by gerry1.10
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