Review - Enchantment of the Seas, 7/22-7/26

[bobinsanantonio]

My wife, sister, sister-in-law, and myself just returned from a 4-day to Cozumel aboard the Enchantment of the Seas.  Full disclaimer:  we "won" this cruise from Casino Royale (IE, it was a payoff because they massively changed the rules for their casino points system).

 

First off, you can tell it's an older ship.   It seems worn, and it was glaringly obvious when we were docked next to a much newer ship in Cozumel.  The newer ship (don't remember the name), was gleaming white and Enchantment seemed a bit dingy next to her especially with the rust around the portholes on deck 1.   Everything was maintained, but little things popped up here and there -- like a good 10-15% of the LED's on the big screen on the pool deck not working, the aforementioned rust, etc.  

 

Our cabin was in good shape, except the water in the shower never got hotter than lukewarm.   I told our cabin attendant about it, but it wasn't fixed during our trip.  The safe glitched once, also, requiring someone to come down and open it for us.

 

We didn't hit any shows, since this is our 11th cruise and we just wanted to relax and gamble.  We did do a couple of trivia games, which were fun.  The only issue there was that one was Star Wars trivia, and the person who was asking the question had a strong accent and difficulty with some words...his English was still a work in progress.   Valiant attempt on his part, though.

 

The deluxe beach break in Cozumel was worth it, even if I did discover that I'm much too old and much too fat for some of the activities I attempted.

 

Getting off the ship in Cozumel was an exercise in frustration.  We were told that the line to get off the ship started on deck 4.  However, deck 4 was a mass of milling, uncertain people and there was no staff on hand to organize things.  Worried we were going to be late for our shore excursion, I found a crewman who was kinda rude and told me to go back to deck 4 and get in line.  I told him there was no "line", just a crowd, and explained that we were going to miss our excursion, to which he replied that that was impossible since the excursion staff was still on the ship.  Kind of hard to figure that one out, since the excursion was operated by Mexican nationals ashore.  Later, I overheard a young lady from RCCL explain that they had told the excursion people that things were backed up and that they would wait for us to get off the ship.

 

Dining was as expected for RCCL (good), except the food at the Windjammer wasn't of the same quality as it was on the Liberty or Navigator....not bad, but not up to par.

 

Overall, it wasn't bad for a "free" 4-day cruise.  We are looking forward to going back on the Liberty later this year, though.

 

 

[2Ccruisers]

Thanks for the review. We are sailing on her in 19 days with our 4 kids and grandson and after being on Liberty and Oasis we know it will be a step down. I'm sure we will still have a blast though. We are going to be on Liberty for the third time in October so on the Enchantment cruise we are just going to chill and hang out with the grandbaby so the kids can have some fun.

[dj562006]

We were on enchantment the week before and had the same complaint about the shower not getting hot then on the 3rd evening my wife on accident turned the knob in the down direction and it went clear around and got very hot. They're not the most user friendly knobs but maybe they're like that to encourage people to not take long showers?