Price Drop/Ship credit..Tell me about your experience

[StaceyM]

I am on the Elation in June and just found out about a price drop. Called my TA who has been less than speedy about getting back with me. She finally did and confirmed that we would be getting a shipboard credit of about 100.00 per person. Should I be getting a confirmation in writing? Has anyone ever been promised a credit and then upon embarkation, not had it? If so, what did you do? Any insight would be helpful. Carnival will not confirm anything with me since we booked with a TA. Thanks, Stacey

[Elo dolly]

We have been on several cruises, and had on board credits issued. Once we were told about an on board credit, but did not get it..Carnival did nothing for us on the ship, never got it. We were just on the Carnival Triumph April 3-10, two weeks before our cruise I noticed that the prices went down, Called our TA and Carnival would not give an on board credit, but we got $398.00 credited back to our credit card...(waiting for that to show up on our statement, so we will see.)Don't know why they just didn't give us a ship credit.

Cruisin' on the Triumph in....
[img]http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=800080&cdt=2004;4;3;16;0;00&timezone=GMT-0500[/img]

[venusjems]

I booked with Carnival and noticed a price drop, my pvp said she will credit our account. It is supposed to show up on your boarding pass as a credit. I dont know if that helps you any.

[img]http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=800080&cdt=2004;05;28;11;00;00&timezone=GMT-0600[/img]
Till my wedding!!! (Cruise +1 day and 5 hours)

[green eyed lady]

I am getting $100 per cabin shipboard credit for our July 3rd sailing b/c of the recent 1 day sale they had. Carnival sent me an email confirming this, which I printed out. My TA also faxed me the confirmation that Carnival sent her. It was actually a copy of my itinerary with the price and on the bottom it states $100 shipboard credit. I recommend getting something in writing.

Jen

[CapnJackSparrow]

How do you find out about a price drop on a cruise? My daughter and son-in-law are going on the Glory on May 22, they have a guaranteed balcony, but no cabin number yet. Where do you find out?

[green eyed lady]

check the Carnival website...do a price check for that cruise. Or call Carnival directly and don't tell them you're already booked. See what kind of price they give you.

Jen

[afdds]

I'd get it back on your credit card. I'm hoping my credit will be on the card before we leave next month.

Take care,

[url="http://community.webshots.com/user/afdds"]http://community.webshots.com/user/afdds[/url]

[img]http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=800000&cdt=2004;5;23;4;00;00&timezone=GMT-0500[/img]
5/23 Carnival Victory



Carnival Legend, Panama, 2003
Norwegian Star, Hawaii,2001
Aida, Sicily 1999
Fasination San Juan-1995

[janetwilson]

I just went through this on the Carnival Elation. My PVP assured me that we would have a $200 credit on our sign and sale card due to a price drop. We got our sign and sale statement and lo and behold, no price drop. We immediately went to the purser's desk and they contacted our PVP, and he credited our credit card immediately.

Elation Easter Cruise
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[Cotton]

A word to the wise:

[I]ALWAYS[/I] get a confirmation in writing of a shipboard credit or any perk. If you don't have proof, you [I]could[/I] be up the proverbial creek w/o a paddle...pun intended.

When I've gotten a shipboard credit, my PVP sends me an email confirmation. I immediately print it out and put it w/my cruise docs. I've never had a problem once onboard. My Sign & Sail account shows tips first, then the amount of the shipboard credit. BUT, if wasn't shown, I DO have proof. [img]http://messages.cruisecritic.com/infopop/emoticons/icon_wink.gif[/img]

SO - If you receive a credit, get something in writing. If you don't use a PVP, your TA can get it for you. INSIST on it! You don't want to have any hassles w/the purser's office once you're on your cruise!



Festivale 1987
Carnivale 1988
Mardi Gras 1989
Pacific Princess 1990
Norway 1994
Holiday 2001
Holiday 2002
Holiday 2003

[StaceyM]

This is probably a stupid question, but , what is a PVP? We found out about our price drop from a poster on this board that is on our same cruise. Thank goodness for this board!!

[Cotton]

Carnival PVP (Personal Vacation Planner) [img]http://messages.cruisecritic.com/infopop/emoticons/icon_smile.gif[/img]

Festivale 1987
Carnivale 1988
Mardi Gras 1989
Pacific Princess 1990
Norway 1994
Holiday 2001
Holiday 2002
Holiday 2003

[crazy4bears]

Sailing on the Triumph May 15. After making final payment cruise went down $390. I contacted my TA and she contacted Carnival. Received a check in the mail 2 weeks later.

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[MiffyLynx]

We sailed on the Paradise last year & recieved a cabin credit of $60 per person. My travel agent emailed me the credit amount, which I printed & took onboard. We had no problems at all. The $60 was there by dinner that night.

Carnival Miracle or Glory
[img]http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=0000ff&cdt=2005;10;02;16;00;00&timezone=GMT-0500[/img]


Majesty of the Seas 10/24/03
Carnival Paradise 5/18/03
Carnival Victory 8/00
Sovereign of the Seas - 10/97
Nordic Prince 7/87
Las Vegas - 10/98, 6/01, 8/02
Cancun - 11/00, 11/01, 10/02
St. Lucia - 11/99

[egallag]

My experience.....

Did some checking around today for prices for our cruise on the Legend 7/2/04. Found a price at Bestcruises about $400 less than I paid through my PVP at Carnival.

I called my PVP left her a message explaining the price difference offers of upgrades, etc. She called my back and left me a message within a couple of hours and put a $380 credit back on my card!! Woo hoo. My PVP is awesome I have loved her since day 1, after today I may send her flowers [img]http://messages.cruisecritic.com/infopop/emoticons/icon_smile.gif[/img]

She told me she will keep her eyes open for any other bargains, and you know what, I believe her.

Beth

[StaceyM]

Thanks so much for all of your responses!! I guess my main question is... Should I see my ship board credit on my documents when they come? I should be getting docs in about a month. My TA did e-mail me with the exact amount of my credit but how does Carnival know this? Will they have this info upon my checking in at embarkation?

[imatarb]

I'm not planning on any credit, as my sailing date prices are a bit higher than when we booked! Ah, it would be nice, and I would put that shipboard credit to good use!

Lisa [img]http://messages.cruisecritic.com/infopop/emoticons/icon_smile.gif[/img]

[b]Monarch of the Seas - 1994
Royal Majesty - 1996

[img]http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=9400d3&cdt=2004;5;9;16;00;00&timezone=GMT-0500[/img]
Until VICTORY is ours

[venusjems]

I got my docs a few days ago and on the page with all your charges it shows my on board credit.

[img]http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=800080&cdt=2004;05;28;11;00;00&timezone=GMT-0600[/img]
Till my wedding!!! (Cruise +1 day and 5 hours)