meh56 Posted September 13, 2019 #1 Share Posted September 13, 2019 We have asked for wheelchair assistance for an upcoming cruise on the Royal Princess from San Pedro. Can anyone tell us where we go on arriving at the terminal to obtain the wheelchair and the pushers? This would be our first time using this assistance and using medallion so any information is appreciated. Since we will have medallion do you still need to go to a check in counter or how is the boarding handled. We are princess platinum members. One last question - When they take you on board with the wheelchair do they just take you inside of the ship or do that take you to your cabin. We will also have a rollator with us so we would be fine with just the help from the curb to the ship. Link to comment Share on other sites More sharing options...
CRUISEWITHH Posted September 13, 2019 #2 Share Posted September 13, 2019 When you pull up to the Terminal, btw, Royal uses Berth 92 because it is so big, the luggage people with take your luggage and direct you to where to go to check in and/or get your wheelchair. Yes you still need to go to the check in counter even if you have your medallion. My husband uses a mobility scooter and they are always helpful, taking it out of the car and setting it up (it is a folding one) then they direct us to the check in counter. We even got a shortcut since it is difficult to maneuver the lines with the scooter. I think you will get your wheelchair there at or just before the check in. As to the pushers taking you to your cabin, it will depend on when you check in and if it is before 1:00 p.m. then they will take you to the Horizon Buffet to wait for the cabins to be ready. Link to comment Share on other sites More sharing options...
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