Rare Shippy Posted December 16, 2019 #26 Share Posted December 16, 2019 I am very unhappy with the pictures of these cabanas and the price but I really have no choice. My husband does not do sun. The pictures of the island are a bit shocking about the lack of shade. An umbrella would just not be enough for us. Seems the MSC people are not much help with info. I have tried many times to find out how I get to choose a cabana, since I already paid for it. Perhaps it is just first come to the island in the morning that gets to choose....just let me know ? Link to comment Share on other sites More sharing options...
tymike Posted December 18, 2019 Author #27 Share Posted December 18, 2019 Hi again... I just called MSC again and shared that folks on CC have reported that their cruise is in September and they have been able to book a cabana. I was told (again) that the policy is that reservations for cabanas can only be made six months out. She 'checked around' for me and spoke to a co-worker but could find nothing. She didn't understand why my "Manage My Bookings/Excursions" was only showing two excursions available. She guessed that people may have been able to book prior to six months due to IT issues.... Long story shorter, I couldn't book a cabana and was advised to keep checking the website. She also suggested I reach out to the casino department as the booking began with them. Hmmm.....will do.... It gets tiring what with all the hold time etc. All I'm trying to do is give MSC more $$ and I'm not being allowed to do that! 🙂 Link to comment Share on other sites More sharing options...
lovemycruisetoo Posted December 18, 2019 #28 Share Posted December 18, 2019 (edited) On 12/16/2019 at 10:54 AM, Shippy said: I am very unhappy with the pictures of these cabanas and the price but I really have no choice. My husband does not do sun. The pictures of the island are a bit shocking about the lack of shade. An umbrella would just not be enough for us. Seems the MSC people are not much help with info. I have tried many times to find out how I get to choose a cabana, since I already paid for it. Perhaps it is just first come to the island in the morning that gets to choose....just let me know ? I read somewhere on CC today that you are assigned your YC cabana # by the butler. They didn’t know about non YC. Edited December 18, 2019 by lovemycruisetoo Found post. Link to comment Share on other sites More sharing options...
cherylnj Posted December 20, 2019 #29 Share Posted December 20, 2019 I was able to book a cabana today, online. Before today, they were not showing up. Link to comment Share on other sites More sharing options...
tymike Posted December 20, 2019 Author #30 Share Posted December 20, 2019 1 hour ago, cherylnj said: I was able to book a cabana today, online. Before today, they were not showing up. Thank you for this information!!! I too was able to book today!!!!! Very thankful and relieved. I booked a YC ocean view (not ocean front) based on information in other CC threads. Thanks again everyone! 🙂 Link to comment Share on other sites More sharing options...
cherylnj Posted December 20, 2019 #31 Share Posted December 20, 2019 1 hour ago, tymike said: Thank you for this information!!! I too was able to book today!!!!! Very thankful and relieved. I booked a YC ocean view (not ocean front) based on information in other CC threads. Thanks again everyone! 🙂 I also booked a YC ocean view. November can't come soon enough 😊 Link to comment Share on other sites More sharing options...
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