Deposit refund - uk

[Mrworldwide_88]

Hi all,

 

after searching the forums, I can't really find an answer.

 

My wife and are are looking at a couple cruises in april. prices are looking really good but we dont get our annual leave from work confirmed until middle of january.

 

If we book with the £50 despot, is it refundable or can it be put towards another cruise if we cant get the leave from work to coincide with our cruise|?

 

Many thanks in advance

[lynnquenby]

Generally deposits are non refundable, but if you have booked direct with NCL then you should be able to change to a new cruise .  Whenever I have done this as long as the cruise costs the same or more then there should be no admin fees. 

 

This is only my experience so if you want the official answer is speak to NCL! 

 

Hope this helps. 

[rachiem]

I asked NCL recently and the admin cost to change the holiday was the same as the deposit paid. The new cruise has to be on the same cruise itinerary (so same ship, ports etc)

We've lost two lots of deposits now. Once as we changed our mind on the ports of call and the other as we wanted to change our cabin type and the and NCL's cost to upgrade was twice the price of just cancelling and rebooking.

[CazV]

UK deposits are non-refundable. I lost £100 deposit when I cancelled and rebooked a cruise last year.

Here's a link to the UK T&Cs section on cancellation...

https://www.ncl.com/uk/en/about-us/terms-conditions-uk#!#Cancellation

 

 

[Mrworldwide_88]

Frustrating as the US ones are!