Has anyone cancelled online?

[MRVEGAS711]

I'm being told by Carnival phone woman, no need to wait for operator, cancel on line and FCC will be credited. Anyone had success with this before I dive in???

[TakeMeAway1001]

The form that came attached to the letter/email from Carnival  would require you to enter existing booking and new booking info to have the FCC applied. Not sure if you can just cancel using the form and not enter the new cruise info, plus not sure when your cruise  was scheduled to depart, but you would want to make sure you're following the deadline to rebook. 

https://www.carnival.com/request-forms/reimbursement-form.aspx

[MRVEGAS711]

Thank you. Phone computer says FCC will be credited to you, just wanted to see if anyone has had success with that?

 

[LaRue1975]

31 minutes ago, MRVEGAS711 said:

Thank you. Phone computer says FCC will be credited to you, just wanted to see if anyone has had success with that?

 

I think it should be fine, everything is documented so even if it does get screwed up somehow it can be straightened out after the current chaos settles down. I cancelled and rebooked last Friday via phone and noticed yesterday that the FCC of $1228 was not credited to the second cabin on my booking. We don’t sail until July 25th now so I have plenty of time to get it fixed. 

[MRVEGAS711]

Got to an agent after 40 minute wait. I'm cancelled