I believe that the staff member in your congressional office is mistaken.  12 CFR § 1026.12(e) reads as follows:   Prompt notification of returns and crediting of refunds. (1) When a creditor other than the card issuer accepts the return of property or forgives a debt for services that is to be reflected as a credit to the consumer's credit card account, that creditor shall, within 7 business days from accepting the return or forgiving the debt, transmit a credit statement to the
    • Thanks
    1