I am a long time Uk cruiser with Silversea and am now on my 81 st day of waiting for a refund on a back to back cruise - Mumbai to Athens - cancelled on March 7. I filed for the refund on March 9. Initially, I was told by Guest Relations the refund would be processed in 21 days. That time passed and then I was told the refund would be soon, very soon. Over the last month I have been told by Res UK that the refund would be given next week but no repayment was made. I would like to know the ti
I believe that the staff member in your congressional office is mistaken. 12 CFR § 1026.12(e) reads as follows:
Prompt notification of returns and crediting of refunds.
(1) When a creditor other than the card issuer accepts the return of property or forgives a debt for services that is to be reflected as a credit to the consumer's credit card account, that creditor shall, within 7 business days from accepting the return or forgiving the debt, transmit a credit statement to the