cruisn4evr Posted June 29, 2020 #1 Share Posted June 29, 2020 and where to be found? Although I still have the email that NCL received the refund request form and to allow them the 90 days, I think my bank wants proof of the form i filled out on March 24th. I would think the email was enough but I want to cover all bases. (that email was very vague) I called NCL and they said they did refund me but I have absolutely no credit on my Visa as of today. SO I would like to print out the actual refund form and let Visa handle it. I have all other paper work besides this. Thanks in advance!! Link to comment Share on other sites More sharing options...
Rare Liljo22 Posted June 29, 2020 #2 Share Posted June 29, 2020 29 minutes ago, cruisn4evr said: and where to be found? Although I still have the email that NCL received the refund request form and to allow them the 90 days, I think my bank wants proof of the form i filled out on March 24th. I would think the email was enough but I want to cover all bases. (that email was very vague) I called NCL and they said they did refund me but I have absolutely no credit on my Visa as of today. SO I would like to print out the actual refund form and let Visa handle it. I have all other paper work besides this. Thanks in advance!! The form is opening back up on July 6th for the next round of cancelled cruises. It will be on this page. https://www.ncl.com/suspended-sailings Link to comment Share on other sites More sharing options...
*Luv2Cruz* Posted June 29, 2020 #3 Share Posted June 29, 2020 Try this[emoji1696]https://www.ncl.com/case-submission/cancel-refund-requestSent from my SM-T350 using Tapatalk Link to comment Share on other sites More sharing options...
cruisn4evr Posted July 1, 2020 Author #4 Share Posted July 1, 2020 Thanks all but guess what ? 2 days after my call my account showed that I was credited for the full amount of my cruise. Hmm coincidence? I think not. Link to comment Share on other sites More sharing options...
Rare G-DawgMN Posted July 1, 2020 #5 Share Posted July 1, 2020 3 minutes ago, cruisn4evr said: Thanks all but guess what ? 2 days after my call my account showed that I was credited for the full amount of my cruise. Hmm coincidence? I think not. It can take time for a refund to actually show up on your card. Typically it can take 7-10 days. I'm pretty sure NCL wasn't holding onto your money until you called. Link to comment Share on other sites More sharing options...
cruisn4evr Posted July 1, 2020 Author #6 Share Posted July 1, 2020 5 hours ago, KSSS2013 said: It can take time for a refund to actually show up on your card. Typically it can take 7-10 days. I'm pretty sure NCL wasn't holding onto your money until you called. And I'm pretty sure they were! And it wasn't 7-10 days it was 1 1/2 days. It was also past the 90 days they had originally promised. (more like 100+) Link to comment Share on other sites More sharing options...
Rare G-DawgMN Posted July 2, 2020 #7 Share Posted July 2, 2020 3 hours ago, cruisn4evr said: And I'm pretty sure they were! And it wasn't 7-10 days it was 1 1/2 days. It was also past the 90 days they had originally promised. (more like 100+) Congratulations. Link to comment Share on other sites More sharing options...
Rare Liljo22 Posted July 2, 2020 #8 Share Posted July 2, 2020 12 hours ago, cruisn4evr said: Thanks all but guess what ? 2 days after my call my account showed that I was credited for the full amount of my cruise. Hmm coincidence? I think not. It was because of your card’s bank. When I process a refund for a customer, I always tell them it will show up 3-5 business days but I have seen it even take longer. There is nothing I can do to speed up the process. Link to comment Share on other sites More sharing options...
Nicky Mouse Posted July 5, 2020 #9 Share Posted July 5, 2020 On 6/29/2020 at 5:00 PM, *Luv2Cruz* said: Try thishttps://www.ncl.com/case-submission/cancel-refund-request Sent from my SM-T350 using Tapatalk This is the form to cancel your refund request and keep your FCC. The form to request the refund is currently not online. It should show up tomorrow as per their earlier email for the next round of refund requests. The link should be: https://www.ncl.com/case-submission/peace-of-mind Link to comment Share on other sites More sharing options...
Twinswithtwins Posted July 6, 2020 #10 Share Posted July 6, 2020 I couldn't access the page through Edge. Called and was told to use Chrome or Internet Explorer. Went right through to the refund page. Try that if you keep getting the 404 error... Link to comment Share on other sites More sharing options...
Nicky Mouse Posted July 6, 2020 #11 Share Posted July 6, 2020 The form is live as of this morning. Link to comment Share on other sites More sharing options...
Rare BSR Posted July 6, 2020 #12 Share Posted July 6, 2020 2 hours ago, Nicky Mouse said: The form is live as of this morning. Thanks. I will be filing for my refund. Link to comment Share on other sites More sharing options...
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