Francisdrake Posted July 25, 2020 #26 Share Posted July 25, 2020 On 7/23/2020 at 12:58 PM, DamianG said: Does your FCC cover the full cost of the new cruise (or nearly cover it)? If it does then maybe that is why the TA has made you a counter offer of a cheaper price for cash as essentially that is a new booking for them with the associated commission that they will make. Alternatively, if they make the booking on your behalf using your FCC then what is in it for them? They would be only assisting you to use up your credit with P&O (not generating a new cash sale with the associated commission) hence the seemingly newly invented agency fee for their services. Or is this theory too simplistic? Makes sense to me, it's not like they'd even get any cash they can hold as part of their bank balance & without commission because it's a rebooking they aren't earning anything from the transaction & have still got the costs associated with managing a booking etc. 1 Link to comment Share on other sites More sharing options...
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