saltshell Posted June 9, 2021 #1 Share Posted June 9, 2021 Just decided to start this. Share questions and information. Link to comment Share on other sites More sharing options...
travelingman Posted June 9, 2021 #2 Share Posted June 9, 2021 Thanks for setting this up. I will put a note on the Celestyal Crystal post that this pot has been started. Stan Link to comment Share on other sites More sharing options...
travelingman Posted July 12, 2021 #3 Share Posted July 12, 2021 Anyone reconsidering this cruise based on the increase in COVID cases in the various countries? I noticed the other day that Israel has put a quarantine in place again. Stan Link to comment Share on other sites More sharing options...
saltshell Posted July 13, 2021 Author #4 Share Posted July 13, 2021 With 4 months to go, still planning on going. Will check with cruise office closer to sailing regarding heath status. Link to comment Share on other sites More sharing options...
travelingman Posted July 17, 2021 #5 Share Posted July 17, 2021 We have decided to move our cruise to 2022, They do not offer this exact same cruise so we will be doing the 14 day Eclectic Aegean and Three Continent departing on Nov. 12, 2022. Good luck with this 2021 cruise. Stan Link to comment Share on other sites More sharing options...
saltshell Posted July 18, 2021 Author #6 Share Posted July 18, 2021 Sorry to see you go Stan. Any problem changing cruise? Link to comment Share on other sites More sharing options...
travelingman Posted July 18, 2021 #7 Share Posted July 18, 2021 No problems. Same price. Just a matter of what cabins are available. That is one reason I went ahead and made the decision. Just not comfortable with the Covid situation getting worse in most countries and Israel still not open to US citizens. Israel and Turkey were the main reasons for booking the cruise. Stan Link to comment Share on other sites More sharing options...
saltshell Posted August 2, 2021 Author #8 Share Posted August 2, 2021 Spoke with Celestyal. Nov. 13 cruise is cancelled. (This is my 2nd cancellation) 14 day cruises only sail in April, October, and November. If you want a refund it will only be available December 31. Getting used to disappointment ; how sad is that. Link to comment Share on other sites More sharing options...
travelingman Posted August 2, 2021 #9 Share Posted August 2, 2021 Sorry to hear. Are you going to re-book for next year? Stan Link to comment Share on other sites More sharing options...
Debscoco2 Posted August 3, 2021 #10 Share Posted August 3, 2021 Yes, unfortunately all Celestyal cruises cancelled until March 2022. We were supposed to go Sept. 4, 2021. Found this article this afternoon. https://www.schengenvisainfo.com/news/ecdc-warns-against-travel-to-popular-greek-islands-after-placing-them-in-dark-red-category/ Link to comment Share on other sites More sharing options...
Mguertner Posted August 8, 2021 #11 Share Posted August 8, 2021 Did anyone get an email on their voyage cancelation? I found out from a news article, but have yet to get official word from Celestyal with my options. Link to comment Share on other sites More sharing options...
Mimi0114 Posted August 9, 2021 #12 Share Posted August 9, 2021 I have yet to hear from Celestyal even after I contacted them and left a detailed voicemail. I also found out through a third-party about the cancelations. Like Saltshell, this is also my second cancelation. Getting frustrated and will probably not rebook. Link to comment Share on other sites More sharing options...
Mguertner Posted October 15, 2021 #13 Share Posted October 15, 2021 I reached out to them in August on Facebook and they took my info, but no one got back to me. Last week I filled out their contact us form on the website and it said they’d respond within 2 business days, but I have heard nothing. I had to pay with fccs because I canceled my March 2020 booking the day before they did. I hope there is a way to get a refund. I don’t like the way they run their customer service. Link to comment Share on other sites More sharing options...
travelingman Posted October 19, 2021 #14 Share Posted October 19, 2021 I have found that their responding to email questions has been pitiful. Especially since they started cancelling cruises. They just seem to ignore them. Haven't tried to call them. Stan Link to comment Share on other sites More sharing options...
Mguertner Posted December 4, 2021 #15 Share Posted December 4, 2021 After 4 or 5 attempts I finally heard back. They haven’t made a very good impression. Link to comment Share on other sites More sharing options...
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