Heather1972 Posted September 28, 2021 #1 Share Posted September 28, 2021 Recently canceled cruise under peace of mind policy. 2 cruise next certificates had been applied. I have some money back on my account. It does not include the cruise nexts. Current amount credited to me is less than I paid, but a credit of 2 cruise nexts would be more than I have paid. So it’s a bit confusing what they have done. Do they typically take longer to be put back in the account? Do they come back as cruise next or FCC now? Link to comment Share on other sites More sharing options...
Rare SpainAlien Posted September 28, 2021 #2 Share Posted September 28, 2021 My son cancelled his cruise which had 2 x cruise next certificates in it, he received 50% of the total in FCC his travel partner also received 50% in FCC, the cruise next certificates are no more Link to comment Share on other sites More sharing options...
lixogab Posted September 28, 2021 #3 Share Posted September 28, 2021 Just a guess: may be the difference is the amount of taxes and port fees and NCL will reimburse it directly back to your ( or your TA) credit card? Link to comment Share on other sites More sharing options...
OldeGreyWolf Posted September 28, 2021 #4 Share Posted September 28, 2021 One of our cancels involved cruise next certs and all you get for those is FCC sometimes with a bonus depending on the circumstances and whether you cancelled or NCL cancelled. If you asked for cash back that can take over 6 months before it happens and you will only get it for what was actually paid cash. Anything else gets you FCC. Link to comment Share on other sites More sharing options...
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