Canceling under peace of mind and cruise next certificates

[Heather1972]

Recently canceled cruise under peace of mind policy. 2 cruise next certificates had been applied. I have some money back on my account. It does not include the cruise nexts. Current amount credited to me is less than I paid, but a credit of 2 cruise nexts would be more than I have paid. So it’s a bit confusing what they have done. Do they typically take longer to be put back in the account? Do they come back as cruise next or FCC now? 

[SpainAlien]

My son cancelled his cruise which had 2 x cruise next certificates in it, he received 50% of the total in FCC his travel partner also received 50% in FCC, the cruise next certificates are no more

[lixogab]

Just a guess: may be the difference is the amount of taxes and port fees and NCL will reimburse it directly back to your ( or your TA) credit card?

[OldeGreyWolf]

One of our cancels involved cruise next certs and all you get for those is FCC sometimes with a bonus depending on the circumstances and whether you cancelled or NCL cancelled. If you asked for cash back that can take over 6 months before it happens and you will only get it for what was actually paid cash. Anything else gets you FCC.