Avoid Deck 14 Z Brilliant Suites

[karolinatx]

Currently onboard. Our suite is directly beneath the pool deck and when the DJ plays (such as right now), the bass is so loud it vibrates our entire cabin. Our Rock Star agent says it’s a known issue. We obviously asked to change rooms the day we boarded but only available rooms would have been a massive downgrade. Would recommend avoiding these cabins unless you are a night owl who does not enjoy napping. 👎🏻

[Back to school]

2 hours ago, karolinatx said:

Thank you for the information!  Mask rules?

[karolinatx]

We got a letter from the captain yesterday saying they are highly encouraged. Someone posted it in the CDC yellow thread. 

Edited December 22, 2021 by karolinatx

[karolinatx]

Hahaha the Scarlet Night festivities have started and our room is so loud the water glasses are rattling on the tray. 

[drewdawg199]

Crazy idea, maybe go upstairs to the party?

[benjaminnicholas]

Yikes.  That's no bueno.

 

Glad I didn't book that particular suite.

[karolinatx]

8 hours ago, MarinerBoy said:Guess you maybe new to cruising but try to go out and explore the ship and partake on the celebration!

Aw, bless your heart. We’re experienced cruisers who have sailed Celebrity, Princess, HAL, Cunard, and Azamara and we’ve never experienced a noise issue like this one whether we had the least expensive inside room or a suite. 
 

I’m not going to address the replies indicating I should have just left the room except to say I think cruise cabins should be fully useable at all times, including to be able to sleep, whether it’s midday or midnight like last night. Obviously some noise is to be expected but this was beyond the pale. Every sailing, Virgin is going to have extremely cheesed off guests who paid $5,000 to have their fillings rattled out of their skulls until they fix it. 

[Wildcatllamas]

My one and only Carnival cruise I was above the theater, where the speakers were mounted on the ceiling. It would vibrate the beds so bad that there was no way of sleeping until the show was over at 11:30 PM. But that pales to your experience and what you paid for it.