What would you do - rate change and used FCC.

[VermeulT]

I'm sailing on the Rotterdam April 3rd Caribbean sailing.  I have periodically started a dummy book order to see if rates had dropped &/or cabin availability changed.

Some point last week I noticed that with my Private Sale rate, my rate did not change but my guest #2 was now 50%.  I tried to call HAL during the limited hours last week, I stayed on hold for over 3 hours. 

I finally got in touch with my PCC today.  She said to take advantage of the rate change it would require a cancel and rebook, but because we had applied FCC which had a use by date of 12/31, we would loose our FCC's if we rebooked.  I went ahead and made final payment while I had PCC on the phone.

 

Do I try to speak to someone else to see if we can get any consideration for the fact that I couldn't reach anyone at HAL last week to make the change while the FCC's were still able to be rebooked?

[MikeD4134]

Never Hurts to ask.

[Oceansaway17]

I think ag this point I would let it slide and leave the reservation as is.

Sometimes too much fuss messes things up.  

[Andi Land]

I would ask. Maybe they can offer some onboard credit instead of a rebook. 

[VermeulT]

11 hours ago, Andi Land said:

I would ask. Maybe they can offer some onboard credit instead of a rebook. 

A token gesture would be enough for me.

[MTAK]

Just want to say congrats on making final payment, we are on this cruise also.