Future Cruise Credit - where do I see it?

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I completed the form online to cancel my cruise using their "Cruise with Confidence" guarantee.  I received emails noting the cancellations of my dinner reservations but did not receive an email about the FCC I should receive.  I understand from reading other posts that it may take 30 - 45 days.  Is that how long it takes to get the email confirmation?  I would have thought that they would send an email telling me that it was coming and giving an approximate date that I would receive it.  Thanks for any help.

 

Penny