Can’t access cruise personalized

[cmorgeng]

I was hoping to book shore excursions for our cruise in 2 weeks but am getting an error:

 

• There was an error in the processing of your request. Please check the information and try again. If you continue to have problems, please call 1-800-PRINCESS and we will be happy to assist you.

 

Is my only option to call and wait on hold for forever?

 

I love princess cruises. I hate their technology. 

[andio2of5]

I’m getting the same thing….sometimes these things resolve themselves over night with updates……will try again tomorrow 😟

[cmorgeng]

Well, as much as it sucks im glad I’m not alone!

[justafem]

It's been happening on and off for days.  My account, I could check our upcoming cruises, my cruise buddy, I could only check on one of her bookings.  Now I can't check my account or hers.  

 

And I can't even check prices on future cruises.  

 

Princess is broken.