billmun Posted April 26, 2022 #1 Share Posted April 26, 2022 hi we are on tui explorer on 2/6 /22 and have tried to order chronomic test kit when we log on to order it says booking not found any advice please Link to comment Share on other sites More sharing options...
Rare Jim The Scot Posted April 26, 2022 #2 Share Posted April 26, 2022 We,re not away for a few months but tried a dummy booking a week or so ago and had a similar issue,it didnt recognise my booking reference number Not surprising as neither does TUI 🤪 Advice is as per chronomic website,if your booking is not found call TUI Good Luck Link to comment Share on other sites More sharing options...
oscarshep Posted April 26, 2022 #3 Share Posted April 26, 2022 I spoke to a TUI advisor and was told I would not be able to order my test until 7 to 14 days before departure date. Link to comment Share on other sites More sharing options...
billmun Posted April 26, 2022 Author #4 Share Posted April 26, 2022 Thank you for the info put my mind at rest Link to comment Share on other sites More sharing options...
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