Turn around time on Stock Holders OBC Request

[pumpkinjo-an]

Where are you? I am in the UK and am having trouble as I can’t provide share holder proof dated within 3 months. They keep giving me the same answer, provide shareholder ownership dated within the last 3 months, as we haven’t had a dividend recently I am finding it hard, just wondering what proof you provided.

[CCFC]

Requested May 25th, got mine yesterday for cruise July 23rd

[partybarbie]

6 minutes ago, pumpkinjo-an said:

Where are you? I am in the UK and am having trouble as I can’t provide share holder proof dated within 3 months. They keep giving me the same answer, provide shareholder ownership dated within the last 3 months, as we haven’t had a dividend recently I am finding it hard, just wondering what proof you provided.

 

I'm in the United States. My shares are in my Fidelity Investments account. I get a monthly statement on-line, regardless of the dividends. Can you pull your account up on-line and take a screen shot? I can also download my statement as a PDF file. I then send it as an attachment with the email. 

[Jersey42]

On 6/9/2022 at 2:14 PM, Jersey42 said:

I made an email request to both HAL and Princess on May 22nd for two upcoming cruises.  HAL applied the credit to my October cruise yesterday.  Princess has not yet applied any credit for my July cruise.

The Princess credits for my July cruise just showed up today in the cruise personalizer.  24 days total. Even though I always ask for an email confirmation, Princess did not send one.  HAL did.