Packmycase Posted July 14, 2022 #1 Share Posted July 14, 2022 I am trying to order our pre cruise tests with Chronomics for our Magic of Spain Cruise departing 26th July . I enter my reference number and select destination as Spain ( the cruise departs from Palma) and it automatically changes it to Canary Islands! I have tried several times and the same thing keeps happening . Has anyone else had this issue? We originally booked a cruise to the Canaries but changed it to this cruise but the reference number has stayed the same , I am wondering if this is what is causing the issue? I have given up trying to contact Chronomics , the contact form asks you for your test reference which of course I don’t have ! Any advise would be appreciated , thanks Link to comment Share on other sites More sharing options...
Rebel Rouser Posted July 14, 2022 #2 Share Posted July 14, 2022 Canary Island will do the trick. lots of people are having issues with this. Link to comment Share on other sites More sharing options...
Rare Jim The Scot Posted July 14, 2022 #3 Share Posted July 14, 2022 Its not a problem and nothing to do with your original cruise being the Canaries it just seems to be the default selection We had the same issue when we ordered our test kits and our cruise was from Palma.Test kits are no different to the NHS ones and not specfic to a certain destination Link to comment Share on other sites More sharing options...
Packmycase Posted July 14, 2022 Author #4 Share Posted July 14, 2022 Thank you Rebel Rouser and Jim the Scot for your quick responses. Stress over , I will go ahead and order the tests now! Link to comment Share on other sites More sharing options...
davecttr Posted July 14, 2022 #5 Share Posted July 14, 2022 I have used Randox tests before and wonder if they are good for TUI flights and Marella Link to comment Share on other sites More sharing options...
Rebel Rouser Posted July 15, 2022 #6 Share Posted July 15, 2022 9 hours ago, davecttr said: I have used Randox tests before and wonder if they are good for TUI flights and Marella Yes, people are divided on which one to use. I have always used Chronomics x 4 now and very easy to use following the instructions once logged in. 1 Link to comment Share on other sites More sharing options...
Tony1878 Posted July 21, 2022 #7 Share Posted July 21, 2022 I'm having the same issues as the original poster and it won't verify my booking reference. Can I only request testing kits 2 weeks out from our cruise? I haven't got a clue what's going on these days. We only sail 06/09/22, but for some reason, I had a reminder set to order test kits yesterday. Link to comment Share on other sites More sharing options...
boogybaby Posted July 22, 2022 #8 Share Posted July 22, 2022 Ordered ours 3 days ago and they arrived today, our cruise is 11th August Link to comment Share on other sites More sharing options...
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