Slyfox16 Posted August 26, 2022 #1 Share Posted August 26, 2022 Does anyone have a phone number for the casino department? Our freeplay seems to have disappeared and our cruise leaves next week. I have emailed them, but am concerned about hearing in time. Link to comment Share on other sites More sharing options...
marden1970 Posted August 27, 2022 #2 Share Posted August 27, 2022 I called them this morning at 888-772-6697. Good Luck! Link to comment Share on other sites More sharing options...
Rare Shelly97060 Posted August 27, 2022 #3 Share Posted August 27, 2022 Sometimes if the casino department is too busy the calls default to the regular Princess Reps. If you end up getting a regular rep ask them if they can look at the Special Services on your booking- that’s where they will find the free play listed, If they see it on the booking you can ask them to email you a copy of the Special Services so you have it for your records. 1 Link to comment Share on other sites More sharing options...
Slyfox16 Posted August 28, 2022 Author #4 Share Posted August 28, 2022 Thanks. Spoke to someone, and we will see what they can do. Link to comment Share on other sites More sharing options...
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