MSC Voyager Club contact phone number

[andymattmom]

Does anyone have phone number? I didn’t receive points for recent cruise. I have email but saw on some posts they don’t reply. 

[iwtobek]

Email daily until maybe points post. The better if you have an onboard spending account as proof. 

Not sure anyone on the phone can help.

[andymattmom]

I emailed and provided Booking number which confirms I did cruise so I don’t understand your suggesting the spending account as proof. VIA phone their computers can see I was on the sailing . O just thought someone might have a number. 

 

Thanks for your suggestion. 

[mscdivina2016]

15 hours ago, andymattmom said:

Does anyone have phone number? I didn’t receive points for recent cruise. I have email but saw on some posts they don’t reply. 

No they don't reply, they don't really care.

Lousy customer service. You can call again and again and hope to get lucky.

Email....lol.   I have almost a 100 sr#s for several things still not resolved.  I won't let it go either 😁.

[JAGR]

43 minutes ago, mscdivina2016 said:

No they don't reply, they don't really care.

Lousy customer service. You can call again and again and hope to get lucky.

Email....lol.   I have almost a 100 sr#s for several things still not resolved.  I won't let it go either 😁.

You forgot the tag line:  Always use a TA!

Edited August 29, 2022 by JAGR

[mscdivina2016]

37 minutes ago, JAGR said:

You forgot the tag line:  Always use a TA!

I purposely left it out.

 

I figure I will let people do it on their own now so when they get crapped on they will come here and post about it.

 

I also wonder how many TAs Will continue to work with them?

 

[andymattmom]

So I did use a TA- myself as I am one. They replied in 2 days via email and my status is updated. There is no phone number but they do reply . 

[doones2]

On 8/29/2022 at 7:48 AM, mscdivina2016 said:

No they don't reply, they don't really care.

Lousy customer service. You can call again and again and hope to get lucky.

Email....lol.   I have almost a 100 sr#s for several things still not resolved.  I won't let it go either 😁.

I have a number.  877-665-4655.  I hope it helps

[mscdivina2016]

18 hours ago, doones2 said:

I have a number.  877-665-4655.  I hope it helps

That is the main reservation/ customer service number.