Looking for all things Jewel

[Yo Adrienne]

DH and I (no kiddos) will be taking the Jewel to Alaska in a few weeks...so just looking for info from recent cruisers (in about the last month or so) about what your on-board experience was like...?  We're not really curious about the ports/shore excursions (we've been to Alaska many times.), nor for a comparison to other ships in the fleet.  We've been on the Jewel many times in the past (and loved it), but not since the re-start of cruising.

 

We'll be in the Haven, so we know we'll have access to the concierge and butler...as well as the suite breakfasts and lunches.  For those who've experienced these, how was the quality and service...?

 

Also curious how things are on the rest of the ship (fitness center, spa, specialty restaurants, entertainment, main dining rooms, buffet area, etc.).  And how's the crew doing...?  (We were on the Sun back in May...and the crew seemed genuinely happy to be back--and anxious to make sure guests had a wonderful experience.)

 

We're doing this as a B2B (Vancouver/Seward/Vancouver)...so also curious how the embarkation/disembarkation processes in Vancouver and Seward were. 

 

Any and all info is greatly appreciated...! 🙂

 

 

[gknep]

My parents sailed on the Jewel yesterday. They are essentially doing what you will be doing in a few weeks. They are B2B in the Haven. They flew from Michigan to Vancouver yesterday said that flights were smooth and embarkation really easy. No troubles with ArriveCAN. They will have to do ArriveCAN again on the turnaround day. My mom said that they found a bowl of fruit, chocolate strawberries, and a plate of appetizers waiting for them in their suite. They like the newly renovated bathrooms (tubs taken out) Said that the deck is a little smaller but that the living area seemed a little bigger. 

[hoopslover]

We got off a b2b on the Jewel 2 weeks ago. Capacity was 1600 according to the crew we asked. Main dining room was great. They were using all of the window area tables and the center was empty. 

We stayed at Pan Pacific and bell services took our bags to the ship which was great. We had a separate entrance from the hotel to the ship's check in. We were early and had to wait in seats in a large hall for the ship to be ready to receive us. We were on board by 11.

On side note our friends boarded in Vancouver while we were traveling and it took them 3+ hours for check in because there were 4 ships in Port. The Jewel leaves on Mondays so only 2 ships were there.

Turnaround in Seward was easy except.our new key card didn't show that we had completed the safety video and they made us go back to guest services to get cleared with a new key card. Then back to the muster station. 

Crew was great and the entertainment was outstanding! Have them get a seat in the Spinnaker on Glacier days early. It gets crowded especially if it is bad weather outside.

I am sure they will love the Jewel.

 

[Yo Adrienne]

6 hours ago, hoopslover said:

We got off a b2b on the Jewel 2 weeks ago. Capacity was 1600 according to the crew we asked. Main dining room was great. They were using all of the window area tables and the center was empty. 

We stayed at Pan Pacific and bell services took our bags to the ship which was great. We had a separate entrance from the hotel to the ship's check in. We were early and had to wait in seats in a large hall for the ship to be ready to receive us. We were on board by 11.

On side note our friends boarded in Vancouver while we were traveling and it took them 3+ hours for check in because there were 4 ships in Port. The Jewel leaves on Mondays so only 2 ships were there.

Turnaround in Seward was easy except.our new key card didn't show that we had completed the safety video and they made us go back to guest services to get cleared with a new key card. Then back to the muster station. 

Crew was great and the entertainment was outstanding! Have them get a seat in the Spinnaker on Glacier days early. It gets crowded especially if it is bad weather outside.

I am sure they will love the Jewel.

 

 

Thank you...we've never done a B2B before, so this is very helpful...! 🙂 Hopefully you won't mind several questions: 

 

* Did you have the same cabin for both legs of the trip...?  If so, did you still have to pack up your luggage...?  (We'll be in the same cabin for both.) 

 

* Did you have to do a second check-in for Seward...?  Did you get the new keycard once you arrived in Seward...or the night before...?  When/where were you supposed to watch the safety video again...? 

 

* Did you have to fully leave the ship in Seward and then wait to reboard...or were you able to wait in a designated area on the ship...?  

 

* If you did leave the ship in Seward, did you do any excursions and/or could you just wander through the town...?  When re-boarding, was there any special process/entrance you had access to--instead of using general boarding.