blobby113 Posted September 12, 2022 #1 Share Posted September 12, 2022 I’m trying to purchase bar tabs, using money from my British bank account. I was able to do this for the first cruise in my b2b2b, but the second and third legs don’t show up in my dashboard, which appears to be the only way to buy a bar tab. The iOS app doesn’t allow purchasers. My first mate (aka TA!) has been able to add it to my account, but instead of the £230 the app states, the charge is US$300 (much more than £230), automatically converted to over AU$440. Do UK purchasers get charged £230, or US$300? Link to comment Share on other sites More sharing options...
wirralcruisers Posted September 12, 2022 #2 Share Posted September 12, 2022 We have purchased two bar tabs and have been charged £230 each time. Each was done on the app. Link to comment Share on other sites More sharing options...
blobby113 Posted September 12, 2022 Author #3 Share Posted September 12, 2022 5 hours ago, wirralcruisers said: We have purchased two bar tabs and have been charged £230 each time. Each was done on the app. The iOS app takes me to the web page, which doesn’t allow me to purchase anything. Link to comment Share on other sites More sharing options...
wirralcruisers Posted September 13, 2022 #4 Share Posted September 13, 2022 Yes, I seem to recall that the webpage was brought up, we use IOS as well. I just looked using the website on my Mac. When you get onto your account, in the Bar Tab section it says: LIMITED TIME $100 BAR TAB BONUS Bar Tab Purchase a £230 prepaid bar tab and for a limited time we'll top you off with an extra $100 to spend on specialty drinks during your voyage. VIEW DETAILS When I click on the "VIEW DETAILS" it opens up a side bar to "buy" the bar tab. It definitely is offered (and charged) at £230. Not sure if that helps. Link to comment Share on other sites More sharing options...
blobby113 Posted September 13, 2022 Author #5 Share Posted September 13, 2022 For me, the side bar only opens on for the voyage in the dashboard. There is no way to do this for the “upcoming” voyages. Link to comment Share on other sites More sharing options...
wirralcruisers Posted September 13, 2022 #6 Share Posted September 13, 2022 We dont have another voyage booked (yet!!), so I can't do the comparison, sorry. Sounds like a call or email to Sailor Services to resolve? Link to comment Share on other sites More sharing options...
blobby113 Posted September 14, 2022 Author #7 Share Posted September 14, 2022 No resolution, hence my first post. Link to comment Share on other sites More sharing options...
paulbri Posted September 15, 2022 #8 Share Posted September 15, 2022 I was able to get my base currency changed, with difficultly, over the phone. Was charged £245 vs £230 for $300 + $100, so the exchange is now in your favour. Link to comment Share on other sites More sharing options...
jon81uk Posted September 15, 2022 #9 Share Posted September 15, 2022 Currently shows as £235 for me. but can only buy online for the next voyage. If you want to purchase for future ones you’ll need to call. Link to comment Share on other sites More sharing options...
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