WiFi calling

[Arkrockdock]

Can you use wifi calling with the ships (Sun) internet plan? We have been on 15+ cruises but never used the internet plan before. Going to be at sea for 20 days, so some contact back home will be necessary. Any other suggestions for contact?

[Megamixer]

From experience - it will depend on the ship's internet service.  I've used wifi calling on three cruises: RCL's Anthem (newer ship) to the eastern Caribbean had great internet and calling was like being at home.  On The Grandeur (from Barbados to Galveston) the wifi calling wasn't so good; a lag and static.  Their internet wasn't great.  Recently on the Caribbean Princess from NY to Quebec I gave up on trying wifi calling.  I had no problems with texting which we used mostly to check on our animals at home.

[Jed12345]

I haven't been able to use wifi calling on NCL in the past.  I have used whatsapp without problems.

 

[Middleager]

Didn't have much success with wifi calling (Line, whatsapp) in two recent NCL cruises (Getaway Mediterranean/transatlantic 2021.12, and Jewel Panama Canal to west coast 2022.3-4).

[grobma]

I wonder whether it makes a difference as to whether you have the streaming option which should, theoretically, improve the likelihood of success due to greater bandwidth.

[GaryWT]

We use FaceTime or Facebook messenger calling.  No cost for either one. 

[DwayneG]

I'm on T-Mobile and when I boarded I put phone in AIRPLANE mode to be sure it didn't make a cell connection.  Then I switched on the phone feature WI-FI CALLING, thinking it would just enable getting my text messages.  And text did work, but much to my surprise I got several voice calls during the cruise and they worked fine, good quality.  I had the regular Internet service but did upgrade to unlimited minutes.  Was on the Breakaway in the Caribbean during April

[ChiefMateJRK]

You might find some useful info here: