Online Check-in problems

[Sunburg1]

I am having problems getting my wife checked in for out 12/31 cruise on the Jewel. It was a real hassle getting myself checked in but it is impossible to get my wife checked in. The contact information will not allow me to enter a state. the only options are "State/Province" or Not Applicable." Neither works.It does not allow me to select any particular state. If I "verify address" it show the state but now what I choose when I :Save and continue I get an "invalid state: error.

What am i doing wrong?

 

[CaptainBazz]

I had a similar problem a couple of cruises ago and found that logging out completely and logging in again helped.

[Sunburg1]

Problem solved by calling NCL, apparently they had my wife down as a first time cruiser, instead of a Sapphire and they were other issues that the agent fixed. All checked in now.