jonnyenglish1 Posted December 29, 2022 #1 Share Posted December 29, 2022 Hi Everyone I believe i know the answer to this question as i have done it for my last cruise with the premier package. Simply you see a sign that says you have a dining credit, book with it. it comes up in the APP and it utilises the Premier included dining and no charge. However, i did this again for a cruise in April, probably 3 weeks ago. Looking at my credit card statement i noticed 2 new charges from Princess for the speciallty dining. I had not allocated and approved this card for this next trip, nor when i ordered the dining it was noted i would be charged. It was very clear on the APP i was using the credits! Has anyone else experienced this issue? Interestingly the APP seemed to have forgotten my details, so i had to re-link my booking from my cruise booking reference (it would not accept my login details. I suspect this is the cause of the issue. However i am concerned that Princess can charge a card i haven't approved for this cruise, nor in the process of booking the dining it was identified that this would be charged. What was identified during the dining booking was i was using my pre-purchased credit. I spoke to Princess and emailed them, and they told me Premier package holders cannot pre-book the specialty dining credit on the APP, a charge to the credit card will always be generated. This is clearly untrue from my November cruise. Has anyone else experienced a similar issue? I get frustrated when Princess reps say somethings which are patently not correct despite direct evidence. many thanks in advance if anyone has experienced any similar issues. Jonny Link to comment Share on other sites More sharing options...
Mary loves to travel Posted December 29, 2022 #2 Share Posted December 29, 2022 Sometimes it works and sometimes it doesn’t 😀 Link to comment Share on other sites More sharing options...
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