CruisinNana Posted February 10, 2023 #1 Share Posted February 10, 2023 Every cruise I go on I reach out to the casino for consideration for free play based on my past play in the casino. I have always received a reply with varying amounts rewarded. I requested consideration for an upcoming cruise a month ago and all I have heard from them is they are busy and be patient or something like that. Has anyone else had the same problem lately? Link to comment Share on other sites More sharing options...
37harbar70 Posted February 10, 2023 #2 Share Posted February 10, 2023 Hi I have had the same problem. Requested in early December and have not head back with the same response. Sent a second request last week with the same response. My cruise leaves March 25 and hopefully a response will come before i leave. Bill Link to comment Share on other sites More sharing options...
CruisinNana Posted February 11, 2023 Author #3 Share Posted February 11, 2023 1 hour ago, 37harbar70 said: Hi I have had the same problem. Requested in early December and have not head back with the same response. Sent a second request last week with the same response. My cruise leaves March 25 and hopefully a response will come before i leave. Bill I am surprised in that in the past they have been quite prompt with their response. Hopefully we will hear soon. I like to take care of all business ahead of time and check it off my list! Link to comment Share on other sites More sharing options...
Sherry H Posted February 11, 2023 #4 Share Posted February 11, 2023 So tell me, how do you contact them? Link to comment Share on other sites More sharing options...
CruisinNana Posted February 11, 2023 Author #5 Share Posted February 11, 2023 17 hours ago, Sherry H said: So tell me, how do you contact them? This is the email I used for my request. support@globalcasinoservices.zendesk.com Please let me know if you have any luck with a response. Link to comment Share on other sites More sharing options...
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